Not too easy. Not too difficult.
The topic is interesting, but the faculty makes it drag and boring. I expected more from the course, but the 9 AM lecture just makes it yet another thing I force myself to do in college, and not a learning experience.
Good introduction to process management. Not too technical, so a design major like me understands it.
Hours per week:
Advice for students:
Take it if you have to for your minor.
Pretty easy, overall.
This course was fantastic! I would recommend this class, because of how interesting the material is and easy the class is set up. Scott is very approachable and accommodating to students' needs and interests. He truly enjoys teaching the subject and does so in a very genuine manner. Attendance and Participation are only worth 5%. There are 2 exams, each worth 25%. There are 4 in class video learning sessions which make up 10% of your grade. There are 5 Round Table Discussions which make up 15% of your grade. Lastly, there are 9 homework assignments throughout the semester which make up 20% of your grade. 93-100% = A 90-92.9% = A- 87-89.9% = B+ 83-86.9% = B 80-82.9% = B- and so on Scott tells you exactly what to study for each of the exams. You don't need to read/buy the book, because all you study is his lecture slides! He even tells you the exact calculation problems that are on the exams.
The material is very interesting and applicable in any career you pursue in the business field. The course is structured around 4 categories/themes. First, you will learn about the Strategic Power of Business Process (Operations) Management, which includes operations strategy, strategic fit of operations, operations frontier & tradeoffs, the process view of firms, design of products and processes, how product and process design are linked, the product-process matrix, focused operations, and strategic capacity management. You will then learn about the Design, Analyses, and Performance of Processes, which includes process selection, design, and types, manufacturing processes, service process management and design types, characteristics of well-designed service processes, waiting line analysis, queuing theory, Little's Law, and an overview of Theory of Constraints. Next, you will learn about The Leanness and Quality of Processes, which includes lean production, processing networks and synchronization, sources of waste, how to enhance process leanness via improved process flow, process improvement techniques, Six Sigma Quality, total quality management, and statistical quality control. Lastly, you will learn about Operations Management & The Supply Chain, which includes supply chain management, lean supply chain operations, how to improve supply chain process flow, the bullwhip effect, inventory management, the Newsvendor Model, and Vendor Managed Inventory. There is also a real-world operations management simulation called The Dot Game that is very interesting and engaging! Moreover, the exams are all multiple choice with a few calculation problems.
Hours per week:
Advice for students:
Don't procrastinate and wait until the last minute to do the homework assignments on Connect! They're a mix of multiple choice questions (all on google/quizlet) and calculation problems. His lecture slides and online book show you exactly how to do them! Don't buy the book! You will have access to the online text when you buy your Connect code. Go to class the day of the exam reviews. He tells you exactly what will be on them and exactly what to study from his lecture slides and calculation problems. Sit by your friends in class so you can do the in class assignments together!