Homework 3 2/8/11
MBA 806 Group 6
1. The theoretical flow time of a process is 20 minutes. The average waiting time of the process is 40 minutes. What is the flow time efficiency of the process? Average flow time = Theoretical time + Average waiting time
Manager account1. Please consider the cases in each part individually and answer Sommelier Waiter Kitchen Bill Deliver 4 61insmins mt812 questions in each part. 10he mins mins 2mins mins
a) There are two resources in a process (A & B). Resource A is invol
Managing Business Process Flows
Anupindi, Chopra, Deshmukh, VanMieghem and Zemel, Prentice Hall, 2006
Chapter 4: Flow-Time Analysis
Managing Business Process Flows
Anupindi, Chopra, Deshmukh, VanMieghem and Zemel, Prentice Hall, 2006
Flow Time Analysis
Ma
File: ch01, Chapter 1: Operations Management
True/False
1. Operations management is concerned only with the day-to-day operations of a firms
productive systems.
Ans: False
Difficulty: Easy
Feedback: The Operations Function
2. A warehouse operation is an e
MBA 806 HW 1 1/28/2011
Group 6
Assignment: 1) Complete exercise 2.7, p. 36 - Be sure to make a graph of the product space for at least 3 of the 4 competitive dimensions. 2) Do exercise 2.8 on p. 36. Problem 1: Exercise 2.7
Summary of problem information:
Managing Business Process Flows
Anupindi, Chopra, Deshmukh, VanMieghem and Zemel, Prentice Hall, 1999
1
Chapter 3: Process Flow Measures
Managing Business Process Flows
Anupindi, Chopra, Deshmukh, VanMieghem and Zemel, Prentice Hall, 1999
2
Process View o
HW 6
HW 6 is due March 16, 2:00 pm. 1. Scenario: MassPC Inc. produces a 4-week supply of its PCPal model when stock on hand drops to 500 units. (It takes 1 week to produce a batch.) Factory orders average 400 units per week, and standard deviation of for
Group 6 Please answer both questions, one of them will be graded as HW 5. 1. Scenario: Suppose your firm purchases a $4 per unit part from a supplier. Your firm uses the part to assemble red widgets. On average, you use 50,000 units of this part each year
1
Supply Chain Strategy
AND
What is the right supply chain for your
product?
(Fisher, Harvard Business Review, 1997)
2
Agenda
Supply-Chain Management
What is it?
Centralization - Aggregation
Uncertainty in Supply Chains
Supply Chain Designs for Functional
Chapter 2: Operations Strategy and
Management
Managing Business Process Flows
Anupindi, Chopra, Deshmukh, VanMieghem and
Zemel,
Prentice Hall, 1999, 2011
1
Firms compete on product attributes.
This requires process capabilities.
Price (Cost) P
Quality Q
Managing Business Process Flows
Anupindi, Chopra, Deshmukh,
VanMieghem and Zemel,
Prentice Hall, 1999
Chapter 4: Flow-Time Analysis
Managing Business Process Flows
Anupindi, Chopra, Deshmukh, VanMieghem and
Zemel,
Prentice Hall, 1999
Process View of Organ
Managing Business Process Flows
Anupindi, Chopra, Deshmukh,
VanMieghem and Zemel,
Prentice Hall, 2006
Managing Business Process Flows, 2006
1
Chapter 2:
Operations Strategy and Management
Managing Business Process Flows
Anupindi, Chopra, Deshmukh, VanMieg
File: ch03, chapter 3: Statistical Quality Control
True/False
The Basics of Statistical Process Control
1. Statistical process control involves monitoring the process to detect and prevent poor
quality.
Ans: True
Difficulty: Easy
2. Statistical process co
Managing Business Process Flows
Anupindi, Chopra, Deshmukh,
VanMieghem and Zemel,
Prentice Hall, 2012
1
Chapter 3: Process Flow Measures
Managing Business Process Flows
Anupindi, Chopra, Deshmukh, VanMieghem and
Zemel,
Prentice Hall, 2012
2
Process View o
Managing Business Process
Flows
Anupindi, Chopra, Deshmukh,
VanMieghem and Zemel,
Prentice Hall, 1999
Processes and Strategy
1
Purpose
Operations decisions influence all other function in
a firm
Operations decisions impact costs, quality, delivery and
f
File: ch14, Chapter 14: The Sales and Operations Planning Process
True/False
1. Sales and operations planning is an aggregate planning process that determines the
capacity needed to meet immediate demand.
Ans: False
Difficulty: Moderate
Feedback: The Sale
File: ch12, Chapter 12: Forecasting
True/False
1. Forecasts based on mathematical formulas are referred to as qualitative forecasts.
Ans: False
Difficulty: Easy
Feedback: The Strategic Role of Forecasting
2. One way to deal with the bullwhip effect is to
File: ch07, chapter 7: Capacity and Facilities
True/False
1. Facility layout refers to the arrangement of machines, processes, departments, and
other areas within a facility.
Ans: True
Difficulty: Easy
Feedback: Basic Layouts
2. The basic objective of the
File: ch13, Chapter 13: Inventory Management
True/False
1. Inventory management is concerned with how much to order and when to order.
Ans: True
Difficulty: Moderate
Feedback: The Elements of Inventory Management
2. Dependent demand items are typically pr
File: ch06, Chapter 6: Processes and Technology
True/False
1.
A process is a group of unrelated tasks with specific inputs and outputs.
Ans: False
Difficulty: Easy
Feedback: Process Planning
2.
Process design specifies what tasks need to be done and how t
File: ch02, Chapter 2: Quality Management
True/False
1. Six Sigma quality is a statistical measure that equates to only 3.4 defects per million.
Ans: True
Difficulty: Moderate
Feedback: Six Sigma
2. Before Six Sigma quality levels in the United States wer
File: ch04, Chapter 4: Product Design
True/False
1.
Product design has a tremendous impact on the quality of a manufactured good or
service.
Ans: True
Difficulty: Easy
Feedback: The Design Process
2. An effective design process matches product characteris
Managing Business Process
Flows
Anupindi, Chopra, Deshmukh, VanMieghem and
Zemel,
Prentice Hall, 1999
Processes and Strategy
1
Purpose
Explain the role of operations management in both service
and manufacturing firms.
decisions influence all other functi
Managing Business Process Flows
Anupindi, Chopra, Deshmukh, VanMieghem and Zemel, Prentice Hall, 2006
Managing Business Process Flows, 2006
1
Chapter 2: Operations Strategy and Management
Managing Business Process Flows
Anupindi, Chopra, Deshmukh, VanMieg
Chapter 7
7.3 Optimal Service Level: The Newsvendor Problem
Fashion goods
Short product life cycle of a few months 1 or 2 buying opportunities
Perishable items GOAL
Determine optimal order quantity
1
Newsvendor Problem
Decision making under uncertain
Managing Flow Variability: Safety Inventory: Chapter 7
x x x
Managing the Supply Chain Economies of Scale (Chapter 6) Managing Flow Variability: Safety Inventory (Chapter 7)
Characteristics of Forecasts Continuous Review System (Reorder Point Policy) Inv
ManagingFlowVariability: SafetyCapacity
(Chapter 8)
Why do queues build up? Performance measures for queuing systems The need for safety capacity Throughput of queuing system with finite buffer Pooling of capacity Specialization vs. Flexibility Analysis
SCENARIO: The better Fast-Food company has restaurants with 2 stops for the customer in the dri
The first stop is to order. This is done by stopping at a menu and ordering using the microph
combination there. On average the ordering process takes 3 min. T