Manager account1. Please consider the cases in each part individually and answer Sommelier Waiter Kitchen Bill Deliver 4 61insmins mt812 questions in each part. 10he mins mins 2mins mins
a) There are two resources in a process (A & B). Resource A is invol
Homework 3 2/8/11
MBA 806 Group 6
1. The theoretical flow time of a process is 20 minutes. The average waiting time of the process is 40 minutes. What is the flow time efficiency of the process? Average flow time = Theoretical time + Average waiting time
Managing Business Process Flows
Anupindi, Chopra, Deshmukh, VanMieghem and Zemel, Prentice Hall, 2006
Chapter 4: Flow-Time Analysis
Managing Business Process Flows
Anupindi, Chopra, Deshmukh, VanMieghem and Zemel, Prentice Hall, 2006
Flow Time Analysis
Ma
Managing Business Process Flows
Anupindi, Chopra, Deshmukh, VanMieghem and Zemel, Prentice Hall, 1999
1
Chapter 3: Process Flow Measures
Managing Business Process Flows
Anupindi, Chopra, Deshmukh, VanMieghem and Zemel, Prentice Hall, 1999
2
Process View o
MBA 806 HW 1 1/28/2011
Group 6
Assignment: 1) Complete exercise 2.7, p. 36 - Be sure to make a graph of the product space for at least 3 of the 4 competitive dimensions. 2) Do exercise 2.8 on p. 36. Problem 1: Exercise 2.7
Summary of problem information:
File: ch01, Chapter 1: Operations Management
True/False
1. Operations management is concerned only with the day-to-day operations of a firms
productive systems.
Ans: False
Difficulty: Easy
Feedback: The Operations Function
2. A warehouse operation is an e
HW 6
1. Scenario: MassPC Inc. produces a 4-week supply of its PCPal model when stock on hand drops to 500 units. (It takes 1 week to produce a batch.) Factory orders average 400 units per week, and standard deviation of forecast errors is estimated at 125
Chapter 7
7.3 Optimal Service Level: The Newsvendor Problem
Fashion goods
Short product life cycle of a few months 1 or 2 buying opportunities
Perishable items GOAL
Determine optimal order quantity
1
Newsvendor Problem
Decision making under uncertain
HW 6
HW 6 is due March 16, 2:00 pm. 1. Scenario: MassPC Inc. produces a 4-week supply of its PCPal model when stock on hand drops to 500 units. (It takes 1 week to produce a batch.) Factory orders average 400 units per week, and standard deviation of for
Group 6 Please answer both questions, one of them will be graded as HW 5. 1. Scenario: Suppose your firm purchases a $4 per unit part from a supplier. Your firm uses the part to assemble red widgets. On average, you use 50,000 units of this part each year
File: ch03, chapter 3: Statistical Quality Control
True/False
The Basics of Statistical Process Control
1. Statistical process control involves monitoring the process to detect and prevent poor
quality.
Ans: True
Difficulty: Easy
2. Statistical process co
File: ch07, chapter 7: Capacity and Facilities
True/False
1. Facility layout refers to the arrangement of machines, processes, departments, and
other areas within a facility.
Ans: True
Difficulty: Easy
Feedback: Basic Layouts
2. The basic objective of the
File: ch04, Chapter 4: Product Design
True/False
1.
Product design has a tremendous impact on the quality of a manufactured good or
service.
Ans: True
Difficulty: Easy
Feedback: The Design Process
2. An effective design process matches product characteris
File: ch02, Chapter 2: Quality Management
True/False
1. Six Sigma quality is a statistical measure that equates to only 3.4 defects per million.
Ans: True
Difficulty: Moderate
Feedback: Six Sigma
2. Before Six Sigma quality levels in the United States wer
Managing Business Process
Flows
Anupindi, Chopra, Deshmukh, VanMieghem and
Zemel,
Prentice Hall, 1999
Processes and Strategy
1
Purpose
Explain the role of operations management in both service
and manufacturing firms.
decisions influence all other functi
Chapter 2: Operations Strategy and
Management
Managing Business Process Flows
Anupindi, Chopra, Deshmukh, VanMieghem and
Zemel,
Prentice Hall, 1999, 2011
1
Firms compete on product attributes.
This requires process capabilities.
Price (Cost) P
Quality Q
Managing Business Process Flows
Anupindi, Chopra, Deshmukh, Van Mieghem and Zemel,
1999, Prentice Hall: Upper Saddle River, NY
Chapter 5: Flow Rate and Capacity Analysis
Flow Rate & Capacity Analysis
Managing Business Process Flows, Anupindi, Chopra, Desh
Process View of Organizations
Managing Business Process Flows, Anupindi, Chopra, Deshmukh, Van Mieghem & Zemel,
1999, Upper Saddle River, NJ: Prentice Hall
A process is a transformation of inputs into outputs. (p. 4)
Process structure has 5 elements
Infor
Managing Business Process Flows
Anupindi, Chopra, Deshmukh,
VanMieghem and Zemel,
Prentice Hall, 2012
1
Chapter 3: Process Flow Measures
Managing Business Process Flows
Anupindi, Chopra, Deshmukh, VanMieghem and
Zemel,
Prentice Hall, 2012
2
Process View o
Managing Business Process
Flows
Anupindi, Chopra, Deshmukh,
VanMieghem and Zemel,
Prentice Hall, 1999
Processes and Strategy
1
Purpose
Operations decisions influence all other function in
a firm
Operations decisions impact costs, quality, delivery and
f
Chapter 2: Operations Strategy and
Management
Managing Business Process Flows
Anupindi, Chopra, Deshmukh, VanMieghem and
Zemel,
Prentice Hall, 1999, 2011
1
Firms compete on product attributes.
This requires process capabilities.
Price (Cost) P
Quality Q
File: ch14, Chapter 14: The Sales and Operations Planning Process
True/False
1. Sales and operations planning is an aggregate planning process that determines the
capacity needed to meet immediate demand.
Ans: False
Difficulty: Moderate
Feedback: The Sale
File: ch12, Chapter 12: Forecasting
True/False
1. Forecasts based on mathematical formulas are referred to as qualitative forecasts.
Ans: False
Difficulty: Easy
Feedback: The Strategic Role of Forecasting
2. One way to deal with the bullwhip effect is to
File: ch13, Chapter 13: Inventory Management
True/False
1. Inventory management is concerned with how much to order and when to order.
Ans: True
Difficulty: Moderate
Feedback: The Elements of Inventory Management
2. Dependent demand items are typically pr
File: ch06, Chapter 6: Processes and Technology
True/False
1.
A process is a group of unrelated tasks with specific inputs and outputs.
Ans: False
Difficulty: Easy
Feedback: Process Planning
2.
Process design specifies what tasks need to be done and how t
1
Supply Chain Strategy
AND
What is the right supply chain for your
product?
(Fisher, Harvard Business Review, 1997)
2
Agenda
Supply-Chain Management
What is it?
Centralization - Aggregation
Uncertainty in Supply Chains
Supply Chain Designs for Functional
Managing Business Process Flows
Anupindi, Chopra, Deshmukh,
VanMieghem and Zemel,
Prentice Hall, 1999
Chapter 4: Flow-Time Analysis
Managing Business Process Flows
Anupindi, Chopra, Deshmukh, VanMieghem and
Zemel,
Prentice Hall, 1999
Process View of Organ
The below questions are to help you frame the issues so your analysis covers major issues and
is logical. You may or may not use these in writing your report. Reports will be graded using
the rubric (see Canvass). Do not just answer these questions. Write
Plant
Choose?
Construction Cost
X
Y
Z
1
1
2
3
0
0
$
1,325 $
1,100 $
1,500
Net Cost per Unit to Supply Customer
$
35 $
45 $
70
$
30 $
40 $
65
$
45 $
50 $
50
Plant
X
Y
Z
Total
1
2
20000
20000
0
40000
<=
Production Capacity
Construction Cost
Net Cost
Total C