The article explains how an airline company, Delta, is trying to cut down on lost or
delayed luggage. The have a new machine that scans the b.ag and checks to see if it even
belongs on the flight. If it doesnt a staff member comes, checks
The answer should consist of your opinion and information from the book. Write your answer in
*Answer both questions*
Case Study #1
1) Identity some of the highlighted characteristics of the hospitality industry.
Service towards customers, or
Dine and Dash to the 21st Century Trends!
1) 5 Restaurant Trends Thatll Change the Way You Dine Out in 2016 is an article that is more
than an interesting read! Its no secret that the world of business is constantly changing these
adapting to the cu
1) What are the advantages of (a) management contracts and (b) franchising? Discuss their
impacts on the development of the hotel industry.
A) Management contracts are an arrangement under which operational control of an
enterprise is vested by contract i
Im Lovin It
In this article, Can McDonalds Change Its Image? by Jonathan Maze, the main focus is
about how changing the direction of McDonald's will better have a positive impact on this fast
food industry. The McDonald's industry as a whole is focusing m
1) What would you do , as director of food and beverage, to get the guest satisfaction scores back
into the clear or green zones?
If I was the director of the food and beverage department, I would first really grow in the areas in
red by analyzing and lea
Chapter 1 - Nutrition, Exercise, and Health
Basic nutrition review
6 Nutrients Carbohydrates Protein Fat Vitamins Minerals W ater Nutrients Essential - nutrients required in the diet Nonessential - nutrients not required in the diet Energy nutrients (you
Chapter 4 Carbohydrate abbreviations = CHO or carb
Monosaccharides Single carbohydrate molecule Examples: glucose (the carbohydrate the body prefers) fructose (naturally found in many fruits) galactose (found in milk) Dis
Chapter 5 Protein
Introduction What is a protein? Made of smaller units called amino acids; the amino acids are connected to each other by peptide bonds Different proteins occur by having different number and arrangements of amino acids Amino acids Buildi