Quiz #1 Unit 1 and Unit2, Chaptes 1-6
o Peter Drucker stated that todays workers get paid for their education and their ability to learn. He
calls these workers _
o According to Hart Research Survey, these 8 skill
Activity 10.2 Exercise
October 6, 2011
Ms. Danielle Watkins The Beverly Hills Hotel 9461 Sunset Boulevard Beverly Hills, CA 90210 Dear Ms. Watkins: We know you are a very busy hospitality professional as chef at the Beverly Hills Hotel, but we would like
Document for Analysis: Wedding Request Refusal (Objs. 1-4) Weaknesses Fails to open with a buffer statement before announcing the bad news. Uses negative words (regret, unfortunately). Implies that the writer is not as smart as other brides who booked
To: From: Subject: Dear Marcy,
Marcy Love <firstname.lastname@example.org> Shelton Matthews "email@example.com" Improving presentation Techniques
At your request, I attended a seminar about the use of PowerPoint in business presentation. You suggested that
8.3 Document for Analysis: Direct Request (Obj. 3) Weaknesses 1. Begins with a wordy, indirect opening. 2. Positions the action request and deadline in the first paragraph instead of at the end of the message where readers expect to find such i
Activity 6.1 Document for Analysis: Poorly Written E-Mail Message The following message suffers from a number of weaknesses discussed in this chapter. Your Task: Revise the message below to avoid long lead-ins, fillers, redundancies, wordy compound prepos
Your Task: Revise the following message to remedy flabby expressions, long lead-ins, there is/are fillers, trite business expressions, clichs, slang, buried verbs, lack of parallelism, and general wordiness. Look for ways to improve readability with bulle
Activity 4.10/Activity 4.11 Activity 4.10 Channel Selection Using Figure 4.2 on page 116, suggest the best communication channels for the following messages. Assume that all channels shown are available. Be prepared to explain your choices. a. b. You need
Which of the following is an example of an external stakeholder of an organization?
The CEO of Walmart
A new cashier at Walmart
A member of Walmart's board of directors
Owners of Walmart stock
A customer who purchases a barbecue at Walmart
The external ta
Chapter 4 Homework Assessments
4.1c. Revise the following sentences to emphasize the perspective of the audience and the you view.
We are now offering RapidAssist, a software program we have developed to provide
immediate technical support t
Activity 7.8 You are part of the newly formed Committee on Web Site Redesign. Its function is to look into the possible redesign of your company Web site. Some managers think that the site is looking a bit dated. The committee delegates you to ask Cole Pr
Activity 8.2 Writing Instructions
Revise each of the following wordy, dense paragraphs into a set of concise instructions. Include an introductory statement.
a. Orders may be placed at our Web site by following certain steps. Here they are. As a visitor t
Activity 8.1 Direct Openings
Positive/Routine Message Type 1. Request for information/action (p. 227)
Possible opening sentence 1. "Please provide information and recommendations regarding security equipment."
2. Order messages (p. 227)
2. "Please send me
A group of people who work together to achieve some specific purpose is/are called
The ability of an organization to produce goods or services more effectively than its competitors is called
Fujifilm Computer Products has improved the efficiency and productivity of its plant,
which manufactures printing technology. For the new fiscal year, the company projects a
production increase of 25 percent. It has instructed its sales force to aggressi
In a new broadband environment, consumers are more able than ever before to download products like music, movies and books.
Netflix has been aggressive in taking advantage of this fact, offering web streaming and game console-access to its customers.
Stefan works on the assembly line of a US automobile manufacturer. He would be considered a(n) _ of this system.
Inputs are the people, money, information, equipment, and materials req
Yuans team was not making much progress on the development of a new production process. Linnea
was being very uncooperative. Answers: storming
A team composed of people from different departments who are pursuing a common objective is called
Just A Buck is a
retail store where
all of the
priced at $1 or 2for-$1. Just A
The single-price tactic offers all goods and services at the sam
In the future,
may come from
nucleonics, a form
of nuclear power
that produces no
The ability to use
this form of power
adaptations, but it
will solve the
labor, capital, energy, and materials, divided by goods and services.
goods and services and energy and materials, divided by labor and capital.
labor, energy, and capital, divided by goods, services, and materials.
goods and services,
Clarke's employer passes out checks at the end of each quarter, representing an equitable
fair,just,impartial,square portion of 5% of the company's pretax profits for the previous period. This
is known as
pay for knowledge.
pay for p
0 out of 0.6 points
After Ruth and
Mike had paid
in advance for
stay at a
Ruth felt that
they might have
and that they
stay at a place
they might hate.
Then Ruth got a
To enter the German market, BDO, an international accounting company, purchased
an existing accounting firm. BDO entered the German market through the use of:
direct foreign investment
Active ownership (eithe
The economic or productive potential of strong, trusting, and cooperative relationships is called
Social capital is the economic or productive potential of strong,
Until spun off in 2007, Kraft was part of Altria Group, Inc. Kraft had its own
management team, mission statement, and target markets different from Altria. Kraft
was a _ of Altria.
Chinas new 5 percent tax on disposable wooden chopsticks, reflecting concerns about
deforestation, has been praised by environmentalists. The move is hitting hard at the Japanese,
who consume 25 billion sets of wooden chopsticks annually. Almost all of t
A manufacturer of lenses used in microscopes, binoculars, and telescopes has segmented its
market into scientific equipment manufacturers, sporting equipment manufacturers, and retailers
who sell replacement lenses. In order for this segmentation scheme
When analyzing the "W" in SWOT analysis, a manager might take note of
a decrease in the size of the market.
high turnover of employees.
good financial resources of the firm.
Effective strategic management invol