Key learning point 1
IT Roles and responsibilities
Chief Information Officer CIO) CIO is responsible for overseeing all the use of
technology and make sure the technology is aligned with the business goals and
objectives (Baltzan, 2015, pp.52).
Operational CRM supports the transactional processing for day to day front office
operations or systems that are directly working with the customers (Baltzan, 2015,
pp. 158-159). Two major applications in operational CRM is marketing autom
Partner Relationship Management (PRM) is a must to do well in business in
the modern day business. According to Gartner Research Company ,PRM
solutions are more important than ever, as they are going to be even more critical
in building optimal relationsh
Cloud Computing is a model for enabling ubiquitous, convenient, ondemand network access, to a shared pool of configurable computing resources that
can be rapidly provisioned and released with minimal management effort or
service provider i
Great post Lisa.
These are my thoughts.
As you described data warehouses I thought of discussing the benefits of the data
warehouses. The common goal of a company is making better decisions than your
competitors. With the help of data warehouses, decision
Transactional information includes all of the information contained within a
single business process or unit of work, and its primary purpose is to support daily
operational tasks (Baltzan, 2015, pp.85). In the university setting
Data mining is the process of analyzing data from different perspectives and
summarizing it into useful information. Data mining software analyzes relationship
and patterns based on open-ended user queries. These queries are run with a strong
Hi Veena, I enjoyed reading your learning points. I thought of adding more
information to your learning points.
1. Some of the things that should be considered when setting up a backup and
recovery plan are;
a. Figure out backup and recovery hardware Whic
Business Continuity Planning
Business Continuity Planning (BCP) is how an organization recover and restore
critical business operations and systems after a disaster or extended disruption and
it contains factors such as departments, identifies critical sy
Key learning points 5 forces and how it applies to education market and FSU.
1. Buyer power Buyer power is the ability of buyer to change the pricing of a product.
Companies should make their products available and keep it more attractive to keep the
Great post! I left some comments below.
Managers or hierarchy of the company uses the analytical information to make
decisions and managerial analysis. Managers or the hierarchy of the company do
not want to see the every transactional informati
In Unit 2 you have been developing ideas that relate the motion of an object
to the forces acting on it. These ideas were supported by the evidence you
saw in the demonstrations shown by your instructor and should be c