E-commerce, offshoring, and outsourcing are increasing rapidly; and most businesses are, or will be, involved
in global business. In addition, multicultural interactions in this country are increasing as our population
represents a diversity of c
Communication climate is the name given to the quality of the personal relationships that exist within an
organization. Interpersonal communication is the cornerstone of communication climate.
Employers are looking for individuals who ar
18.Discuss the goals of business communication and identify which is most important.
The goals of business communication are (a) receiver understands message as sender intends-the most
important goal, (b) receiver provides necessary response to sende
Hearing is the physiological process of hearing sound.
Filtering is the elimination of unwanted stimuli, which may be external or internal.
Interpreting is assigning meaning to the stimuli; both nonverbal and verbal cues are
Any three of these ways may be given:
Find multiple sources that confirm or refute the facts.
Use some library sources in addition to Web searches.
Check for evidence of the authors expertise on the topic.
Check for citations or links to ot