Question1
A
The goal of business writing is to:
impress your reader
B
use passive-voice sentences to achieve clarity
C
communicate to the reader in an indirect manner
D
express your message the way you intended
Question2
A
Dominic is writing an important
Question1
A
B
C
D
Well-informed job candidates know that the
first step in the employment process is
researching salary, benefits, and job stability in
a chosen field
developing an effective rsum to be sent to
prospective employers
locating a specific job
MGMT 254
CHAPTER 1
Question 1
_ skills are particularly important today because technology enables us to transmit
messages more rapidly, more often, and to greater numbers of people than ever before.
Speaking
A
Listening
B
Reading
C
Writing
D
Question 2
A
Question1
A
B
During her job interview, Jasmine should try to
convince the employer of her potential, learn
about the job, and:
state how much salary she expects
D
explain what negative experiences she had at
her last job
use indirect eye contact to show
Question1
A
Porter can reduce his public speaking fears by focusing on preparation, organization,
audience rapport, visual aids, and _.
appropriate humor
B
delivery
C
personal statistics
D
his complete script of the speech
Question2
A
Members of a(n) _ au
Question1
A
B
C
D
Question2
A
B
C
D
Question3
A
B
C
D
Question4
A
B
C
D
Question5
A
B
C
D
Question6
A
B
C
D
Question7
A
B
C
D
Question8
A
B
C
D
Question9
A
B
C
D
Question10
A
B
C
D
Question11
A
B
C
D
Question12
A
B
C
D
Question13
A
B
C
D
Question14
A
B
C
Question1
A
B
C
D
Question2
A
B
C
D
Question3
A
B
C
D
Question4
A
B
C
D
Question5
A
B
C
D
Question6
A
B
C
D
Question7
A
B
C
D
Question8
A
B
C
D
Question9
A
B
C
D
Question10
A
B
C
D
Question11
A
B
C
D
Question12
A
B
C
D
Question13
A
B
C
D
Question14
A
B
C
Question1
A
B
C
D
Question2
A
B
C
D
Question3
A
B
C
D
Question4
A
B
C
D
Question5
A
B
C
D
Question6
A
B
C
D
Question7
A
B
C
D
Question8
A
B
C
D
Question9
A
B
C
D
Question10
A
B
C
D
Question11
A
B
C
D
Question12
A
B
C
D
Question13
A
B
C
D
Question14
A
B
C
Question1
A
B
C
D
Question2
A
B
C
D
Question3
A
B
C
D
Question4
A
B
C
D
Question5
A
B
C
D
Question6
A
B
C
D
Question7
A
B
C
D
Question8
A
B
C
D
Question9
A
B
C
D
Question10
A
B
C
D
Question11
A
B
C
D
Question12
A
B
C
D
Question13
A
B
C
D
Question14
A
B
C
Question1
A
B
C
D
Question2
A
B
C
D
Question3
A
B
C
D
Question4
A
B
C
D
Question5
A
B
C
D
Question6
A
B
C
D
Question7
A
B
C
D
Question8
A
B
C
D
Question9
A
B
C
D
Question10
A
B
C
D
Question11
A
B
C
D
Question12
A
B
C
D
Question13
A
B
C
D
Question14
A
B
C
Question1
A
B
C
D
Question2
A
B
C
D
Question3
A
B
C
D
Question4
A
B
C
D
Question5
A
B
C
D
Question6
A
B
C
D
Question7
A
B
C
D
Question8
A
B
C
D
Question9
A
B
C
D
Question10
A
B
C
D
Question11
A
B
C
D
Question12
A
B
C
D
Question13
A
B
C
D
Question14
A
B
C
Question1
A
B
C
D
Question2
A
B
C
D
Question3
A
B
C
D
Question4
A
B
C
D
Question5
A
B
C
D
Question6
A
B
C
D
Question7
A
B
C
D
Question8
A
B
C
D
Question9
A
B
C
D
Question10
A
B
C
D
Question11
A
B
C
D
Question12
A
B
C
D
Question13
A
B
C
D
Question14
A
B
C
Question1
A
Kasim is in the process of collecting needed
information so that he can shape his message to
fit the needs of his audience. The primary
question Kasim should ask himself is:
What is the receiver to do?
B
When must the receiver do it?
C
D
What
Question1
A
The third phase of the writing process entails:
analyzing, anticipating, and adapting
B
researching, organizing, and composing
C
brainstorming, obtaining feedback, and
proofreading
revising, proofreading, and evaluating
D
Question2
A
B
C
D
Whi
Question1
A
B
C
D
Supportiveness, an attitude that enhances
intercultural competence, means
using concrete and specific feedback when
communicating with someone from a different
culture
using nonverbal communication, including
head nods, eye contact, and
Question1
A
Which of the following is considered a soft skill?
Evaluating a complex, technical problem and developing a solution
B
Using computer skills to manage a budget
C
Managing your time and the time of others
D
Positively contributing to the produc
MGMT 254
Question1
A
_ skills are particularly important today
because technology enables us to transmit
messages more rapidly, more often, and to
greater numbers of people than ever before.
Speaking
B
Listening
C
Reading
D
Writing
A
Amanda's boss has ref