The exercise involved a negotiation between manager and a driver that went astray.
They negotiation involved a search for resolution of a situation that from managers point of
view cannot continue and the driver needs to get punished
FINAL EXAM STUDY GUIDE
1. POWER AND POLITICS
Sources of power (also know which sources of power are more likely to have positive
Realities of influence (look at the myths and realities slide)
Cialdini (6 principles of influence)
1. The scenario below represents a hypothetical example of factors influencing one persons
motivation on the job. Using this example, you need to (a) decide if the person will be
motivated to work hard and (b) support you answer usi
9 Rules of Organizational Change
Change - What
Making things different.
Change activities can be intentional and goal-oriented.
SAMPLE EXAM QUESTIONS
According to our class discussion, group decision-making has a number of advantages but
also a number of disadvantages. Please discuss these advantages and disadvantages.
Identify and briefly describe (l
Key components of structure
Structural design options
C&C Grocery Stores
Framework by which job tasks are
formally divided, grouped, and
STUDY GUIDE FOR MIDTERM
The midterm will assess your ability to define and identify concepts, and apply them to different
organizational situations. More specifically, the questions will to measure the following (please
keep in mind that the list is not e