Chapters 1, 2, 3, 4, & 5
1) The mean absolute deviation (MAD) is used to:
A estimate the trend line
B eliminate forecast errors
C measure forecast accuracy
D seasonally adjust the forecast
E all of the above
2) In services, fl
Chapter 11, 12, 13, 14 & 15
1) Which of the following best describes aggregate planning?
A The link between intermediate term planning and short term operating decisions
B a collection of objective planning tools
C make or buy
Chapter 6, 7, 8, 9 & 10
1) The quality control improvement tool which distinguishes between the "important few"
and the "trivial many" is _.
B check sheets
C Pareto analysis
D cause-and-effect diagrams
Complete the following Problems from Chapter 5
Problem #1 a & b p. 212
Determine the utilization and the efficiency of each of these situations.
a. A loan processing operation that processes an average of 7 loans per day. The
Week of January 23-29
Chapter 3: Problem #22 a & b p.129
"Two independent methods of forecasting."
A. Compute the MSE and MAD for each forecast. Does each forecast seem superior? Explain
MAD: Forecast 1 is 2.8 Forecast 2 is 3.6
Question #3 Chapter 13 pg. 588
Q: Sam is at the post office to mail a package. After he pays for mailing the
package, the clerk asks if he would like to buy some stamps. Sam pauses to
think before he answers. He doesnt have a credit card with him. After p
Ch. 14 Problem #2 & #7
A JIT system uses Kanban cards to authorize movement of incoming
parts. In one portion of the system a work center uses an average of
100 parts per hour while running. The manager has assigned an
inefficiency factor of 0.
Complete problem #9 a-c in Chapter 13
9. The Friendly Sausage Factory (FSF) can produce hot dogs at a rate of 5,000 per day. FSF
supplies hot dogs to local restaurants at a steady rate of 250 per day. The cost to prepare the
equipment for producing hot do