WHAT IS OPERATIONS MANAGEMENT?
ORGANIZING TO PRODUCE GOODS AND SERVICES
WHY STUDY OM?
WHAT OPERATIONS MANAGERS DO
How This Outline Is Organized
WHERE ARE THE OM JOBS?
Outline - Continued
THE HERITAGE OF OPERATIONS MANAG
Product and Service Design
Major factors in design strategy
Product and service design or redesign should be
closely tied to an organizations strategy
Product or Service Design Activi
Tucker 48 - Wikipedia, the free encyclopedia
From Wikipedia, the free encyclopedia
The Tucker 48 (named after its model year) was an advanced automobile
conceived by Preston Tucker and briefly produced in Ch
Explain the concepts and definitions of quality.
Describe the quality philosophies and principles of
Deming, Juran, and Crosby.
Explain the GAP model and its importance.
Describe the concepts and philosophy of ISO