1- What is a first-mover advantage?
2- According to the resource-based view of information technology, what are the three critical
issues that companies need to address in order to sustain a competitive advantage through
1- what does the term diversity mean? Briefly explain why it is an important issue for
Diversity is a variety of demographic, cultural, and personal differences among an
organizations employees and customers. Diversity is very impor
According to the text, a(n) _ is a small number of people with
complementary skills who hold themselves mutually accountable for pursuing a
common purpose, achieving performance goals, and improving interdependent
List the steps in the basic control process and how you would respond to the statement,
"Control is a process that should be employed intermittently?"
2- Define benchmarking and list the three steps in this process.
Identify and briefly define the t
Quiz CHAPTER 12
Question 1 of 20
A is used to create affirmative action
B is accurately described by all of
C means variety.
D is federally mandated
E exists in all organizations
Quiz CHAPTER 15
Question 1 of 20
_ is the process of transmitting information from
one person or place to another
Answer Key: A
Quiz 1 Chapter 2
1.- Which of the following statements about the
origins of management is true?
B. bureaucratic management
A. Information management appeared
with the first computers.
C. contingency management
B. use of management functions would
Getting work done through others
is called leading.
increase sales by 5 percent this
quarter. As part of his job, Johann
Managers should focus solely on
monitor the company's progress
making the company as efficient