IChapter 1 Introduction to Systems Analysis and Design
1. _ refers to the combination of hardware, software, and services that people use to manage, communicate, and share information.
Chapter 5 Data and Process Modeling
1. In data and process modeling, a(n) _ model shows what the system must do, regardless of how it
will be implemented physically.
Chapter 2 Analyzing the Business Case
1. Systems development typically starts with a _.
feasibility study, followed by a systems request, which includes a preliminary investigation
systems request, followed by a preliminary investiga