A problem can be thought of as:
A situation or question which demands a solution* OR
A dilemma with no apparent way out OR
A difference between a current state and a desired end
Problem Solving focuses on finding the correct
answer or s
Generally, team effectiveness (especially
performance) is examined from an Input
Process Output framework
So, how does a team take its inputs and
translate them into outputs?
Team Processes ca
"I make more mistakes
than anyone else I know,
and sooner or later, I
patent most of them." -
"The secret to creativity is
knowing how to hide your
sources." - Albert Einstein
The main purpose of some teams are
Defining Team Success
What makes teams good?
If you ask the following people, what might you expect their
answers to be?
o Employee/team member: interpersonal interactions
o Manager: time management, speed, efficiency
o CEO/owner: tangible out
Potential Advantages and Disadvantages of
Using Teams for Decisions
General approaches to using groups for
Factors that influence the success of groups
for making decisions.
As weve discussed, decision-making
Team Beginnings and Development
What are the critical activities, processes, milestones in a teams
life and when are they addressed?
o Assume a consistent pattern for most teams/groups
2 classic contenders or types of develop
Groups vs. teams
o Two or more people that:
Share a purpose/reason for coming together
Interact with and influence each other
Recognize their belonging or membership
Have a formal or informal rules for interactio
Group & Team
Characteristics of Group
1. Goal Orientation: People joining together for some purpose and to achieve some goal
2. Interdependent: People who some type of relationship, see connections among
themselves, or believe they share a common fate.
When are Teams appropriate?
Some general situations/contexts
1. Jobs are non-routine
High levels of task interdependence
Tasks are confusing or difficult, requires varied expertise to solve.
All items on this list of review topics will not necessarily be on the exam and, likewise, not all items on
the exam will necessarily be on this review sheet. Nevertheless, these topics are a very good place to start
and if you understand them all, you sh