1. Interpersonal skills are so important
a. Create a pleasant work atmosphere
b. Companies with good reps are superior financially
2. Describe managers functions roles and skills
a. Managers get things done through other people; make decisions,
Sean Lynch | BADM 1101 Organizational Behavior Exam 1 Study Guide
Introduction to Organizational Behavior (OB) | Chapter 1
1. Define organizational behavior (OB)
a. Organizational Behavior is a field of study devoted to understanding and improving the att
BADM 066 Organizational Behavior Final
1. Define each of the following factors in the model of team effectiveness discussed in class and describe how
they relate to team effectiveness.
1.1. Team inputs
a. Team interdependence- how tea
BADM 1101 Organizational Behavior
Personal Reflections Requirements
Purpose: To assess and reflect on your personality and preferences related to interacting with others.
Research shows that taking time to reflect on how the course content relates to pers
DEPARTMENT OF MANAGEMENT
CLASS TIME & LOCATION:
BADM 1101 (10) Organizational Behavior; Spring 2012
Monday 12:45 3:15pm, Funger 108
N. Andrew Cohen, Ph.D., email@example.com
Tuesday and Wednesday, 1-2:30pm, or by appoi
DEPARTMENT OF MANAGEMENT
BADM 1101 (10) Organizational Behavior
Monday 11:10 am 1:00 pm
N. Andrew Cohen, Ph.D.
OFFICE HOURS: Mondays, 2:30-4pm or by appointment, Funger 315C
Chapter 2 Diversity in Organizations
a. Demographic Characteristics of the US Workforce
i. Gender-balanced, multiethnic.
ii. Gap between whites and other racial groups has decreased as well as
iii. Differences in wages persist.
SAS statistical software: royal treatment onsite health care and subsidized, summer camp,
free candy, soda fountains, beauty salon, car cleaning.
a. Attitudes evaluative statements, favorable or unfavorable, about objects people
Myth of rationality orgs did not allow employees to feel emotion
Belief emotions are disruptive
What are emotions and moods?
a. Affect a broad range of feelings that people experience
b. Emotions intense feelings that are directed at
Chapter 5 Personality and Values
What is personality
a. Personality enduring characteristics that describe an individuals behavior.
b. Dynamic concept
i. Defining Personality
1. Developed by Gordon Allport nearly 70 years ago.
2. Dynamic organization w
Chapter 6 Perception and Individual Decision Making
What is perception
a. A process by which individuals organize and interpret their sensory impressions
in order to give meaning to their environment
b. The world as it is perceived is the world that is
Chapter 7 Motivation Concepts
a. Motivation processes that account for an individuals intensity, direction and
persistence of effort toward attaining a goal.
b. Three elements
i. Intensity how hard a person tries
ii. Direction way w
Chapter 8 Motivation: From Concepts to Applications
Motivating by Job Design: The job characteristics model
a. Job design the way the elements in a job are organized
b. Job characteristics model can describe job in terms of 5 core job dimensions:
Chapter 9 Foundations of Group Behavior
Defining and classifying groups
a. Group two or more individuals interacting and interdependent who have come
together to achieve particular objectives
b. Formal group designated work group defined by orgs struct
Chapter 10 Understanding Work Teams
Differences between Groups and teams
a. Work group group that interacts primarily to share info and make decisions to
help each member perform within his or her area of responsibility.
b. Work team generates positive
by Jack Brittain & Sim Sitkin
BJ Carter was not sure. Chris Carter (a
sibling and business partner) was on the phone
and needed a decision. Should they run in the
race or not? It had been a successful season so
far, but the Pocono r
Carter Racing - B
Get Pat Edwards for me. BJ was calling to
get the engine mechanic's opinion on whether
they should run today. The data Robin put
together indicated temperature was not the
problem, but BJ wanted to get Pat's direct