October 20, 2013
Trying to find an effective way to evaluate teachers has been very tough for the
government lately. Teacher performance is very hard to evaluate and it is a very
polarizing topic. Different method
Short Assignment #1
Examples of Good Performance:
Engages in friendly conversation with customer
Gives back correct change.
The cashier serves the customer with a smile
CHAPTER 14: THE ORGANIZATION OF WORK BEHAVIOR
Describe the concepts of bureaucracy, division of labor, and span of control and why they
are important in classic theories of organizations.
Describe the Human Relations approa
CHAPTER 12: LEADERSHIP
Distinguish between the concepts of leader emergence and leader effectiveness.
Understand the connections between managerial and leadership roles.
Understand traditional theories of leader
CHAPTER 11: FAIRNESS AND DIVERSITY IN THE WORKPLACE
Distinguish between the concepts of justice, fairness, and trust.
Describe the concepts of distributive, procedural, and interactional justice.
Understand the impact of pe
CHAPTER 13: TEAMS IN ORGANIZATIONS
Identify several reasons for the increasing use of teams in organizations.
Describe the types of teams that are commonly used in the workplace.
Describe the input-process-outpu
PSYC 2544 MIDTERM STUDY GUIDE
General I-O Psychology Notes
Basis of I-O psychology (In textbook pages 2-5)
Psychology - scientific study of thinking and behavior
Psychologists are very diversified
APA - American Psychological Association(1892) - purpose
Schneiders ASA model
Why companies become homogeneous over time
3 main reasons
o 1) Attraction: Draw certain people to the company, you are attracted to the
type of people in the organization
Choose to work at companies that are a good fit for you
o 2) S
September 10, 2013
Professors who are unable to effectively teach the curriculum
Mumbling - sound disinterested and makes it harder to understand
A bad professor doesn't speak clearly during class. H
October 1, 2013
High performing flight attendants are key components in the success or failure of an airline.
Good flight attendants can help exceed a passengers expectation of flying and thus create a loyal
December 6, 2013
Cultural differences in an area can lead to different leadership styles because a countrys
culture influences social norms and leads to variations in leadership. Geert Hofstede conducted
November 12, 2013
The health care is considered to be one of the United States biggest industries. It provides
13.5 million jobs and it is rated in the top ten fastest growing occupations. With people living
Public Relations Specialist
1. What is a typical work environment, is work primarily conducted in an office or out in
2. What role does social media play in acquiring and maintaining clients?
3. What forms of media does a PR speciali