Not too easy. Not too difficult.
I recommend this class because, even if you think you may know conflict management, this course breaks down the process on a conflict and helps you to take action in a better way.
Highlights I enjoyed, were the "open floors." This meant as a class, one student was able to talk about an issue and from there we would take the conflict and break it down and in doing os, make it possible to help reach the answer. We only think of a solution as one person, based on our past, but in taking from another perspective, can introduce new ideas.
Hours per week:
Advice for students:
My advice is to be open-minded.