Chapter 1 (pages 1-14)
Chapter 7 (pages 149-159)
1. Sentence fragments
-Need a subject and verb
-Still a fragment if it includes when, if, because, while, after
2. Compound sentence
-Two independent clauses need a ei
GEB Final Review- Textbook
Ch. 16. Employment Communications
Resume building- either chronological or functional.
Chronological= info grouped together by work and education over time.
Functional= info formatted in terms of key skills.
Identifying key sell
Final Review GEB
a. Colon useBetween Independent main clausesStephen King has been busy: he has written more than 27 novels since
After independent clause to introduce informationAlaska is rich in several natural resou
Individuals and Groups in Business Cultures Chapter 4 Outline: The Self
Lauren Applebaum, Alanna Battistini, Chloe Laniado, and Carl Dawson
Individuals of low-context cultures think of themselves as a single unit of society.
-Such individuals view interde
Final Exam Notes
Short essay (public speaking- what did i learn- give examples)
Main difference between Prezi and PowerPoint
Give 2-3 advices/comments about how to make a video clip
Study the copy of the midterm (get the right answers) Ch. 7,8,9
Business Etiquette and Culture in Arab Business Meetings
By Sari, Brielle, Heather, & Shelby
Appearance: A clean, neat, appropriately dressed individual conveys a positive self-image, knowledge and
competence. A dirty, careless or inappropriately dressed
Business Relations in China
Leadership is different: Western culture is focused on the ability to guide and influence
and organize people, whereas Chinese leadership is purely emph
Understanding Another Culture Chapter 3
asking questions is key way to gain most useful level of understanding
the answers help business people why their foreign counterparts think, believe, and act the way
Midterm Review Notes
Chapters 1 through 6, china and arab countries
Public Speaking (advice for good speaking)
Visits (flea market, central market, and city hall)
short essay (2 to 4) 20%-40%
short answer (7 to 10) 40%-50%
multiple choice (5 to 10)
WHAT IS IT?
WHAT ARE ITS THREE CATEGORIES?
EYE CONTACT AS A SIGN OF TWO THINGS ?
FACIAL EXPRESSIONS ?
In most cultures:
-Nodding represents agreement
-Speaker: used as emphasis or to affirm
According to Debra Fair (Insider Perspective in Chapter 1), thinking about _
should be performed after thinking about the other issues.
the target audience
your communication strategies
All of the following
To achieve the goals of a bad-news message, you should
a. use general language to cushion the negative news.
b. persuade the reader that the decision is reasonable.
c. apologize for having to make the decision.
d. indicate the personal reason
Which of the following is not considered a persuasive message?
a. convincing a potential customer to buy a product from your company
b. sending a fourth collection letter to a customer
c. writing another claim letter when the first one was de
Which of the following messages is not considered routine?
a. a consumer complaining about a defective product
b. a manager notifying employees of a policy change
c. top management officials announcing a decision to close a factory
d. an indi
Mechanics include all of the following except
Which of the following is not a way to achieve clarity in your writing?
Be sure the message is accurate and comple
THE WRITING PROCESS
After analyzing your audience, the correct sequence of the writing process would be
drafting, brainstorming, formatting, revising, proofreading.
brainstorming, planning, revising, proofreading, formatting.
Interpersonal Communication Skills
Which of the following correctly describes an aspect of body movement as nonverbal communication?
You should avoid gestures because they distract from your message.
Most cultures stress the importance
UNDERSTANDING BUSINESS COMMUNICATION
According to Debra Fair (Insider Perspective in Chapter 1), thinking about _ should be
performed after thinking about the other issues.
the target audience
Contemporary Issues in Business
According to research, what is the ideal size for small groups?
The communication barrier that results from overemphasizing unity is called
00. Mechanics include all of the following except
0. number expression.
0. word division.
00. Which of the following is not a way to achieve clarity in your writing?
0. Be sure the message is accurate and comp
Week 9: Corporate Culture and
From lectures 2-8
Textbook questions 18.104.22.168.11
Agenda for Today
What forms does corporate communication take,
and how does it help us understand corporate
What is corporate culture and how
Writing for Business
1. The Tip of the Iceberg
Kellie W. Roberts
Dial Center for
Written & Oral Communication
Why Improve Speaking and
Survival Skills = Technical Skills
= communication Skills
Benefits for You
Week 11: Bad News and Indirect Messages;
Tone, Style, and Diction
How can we deliver bad news effectively?
What are the components of the indirect
approach and when should we use it?
How can we use stylistic techniques to soften
Writing Professional Reports
What is the function of a business report?
What should a business report accomplish and
what are the challenges?
How should you structure a long report?
What Are Business Reports?
Persuasive Writing II
Which argument structures are most persuasive in
What approaches can we incorporate from
psychology (and sales) to be more persuasive?
1. Problem/ Need-Solution