BLM Hotel Industry
Hoteliers: Those who work in the hotel business
Full-Service Hotel: A lodging property that offers complete food and beverage products
A La Carte: a food service operation in which the menu items offered are individually
Study Guide Exam 3
Define Revenue Management
Explain the theory in relation to revenue management in practice
Explain the 9 economic fundamentals and assumptions that determine the applicability of the use of revenue
management in h
Study Guide Exam 1
Industry Characteristics and Key Terms
describe the 5 characteristics of the lodging industry.
describe the characteristics of Allocentrics vs. Psychocentrics.
State and explain the responsibilities of a hotel executive com
Study Guide Exam 2
Exam will cover:
Presentations/notes/Readings from our text and website found under Course Topics week 6 - 10.
After studying for the exam you should be able to:
Using Operations to Create Value