THIS IS TO BE CONSIDERED AS PART OF THE SYLLABUS FOR QMB
6577, MOD 3, SPRING, 2012, Taught by Professor Benson
Some Key Information About QMB 6755, Mod 3, Spring 2012 for Students to
Know in Advance and During Class, Class is Taught by Professor Benson
Excel Tutorial to Improve Your Efficiency
My purpose with this Excel tutorial is to illustrate some Excel tips that will dramatically improve
your efficiency. I make no attempt to be as encyclopedic as some of the 800-page Excel manuals
What is OB?
August 28, 2008
What is Organizational Behavior (OB)? Does it matter?
Thinking like a scientist The scientific process
So you think you know OB?
A happy worker is a productive one
What is OB?
Takeaway - OB is the study of:
With the ultimate goal of improving job performance and organizational
commitment of employees
Why is OB important?
Study Guide for Exam 2, MAN3240
The second exam covers Chapter 9, 10, 11, 12, 14, and 16. It will consist of about 50 multiplechoice questions. Some will be definitions or fact-based while other questions will require
application to a scenario. This revie
Fundamental questions in OB- What makes people effective at their jobs (job performance)? What
makes them want to stay with their employers (organizational commitment)?
Important components- behavior and attitudes
Views of OB
Resource-based: value o
PP 11 Cultural Values and Ability
Culture- shared values, beliefs, motives, identities, and interpretations that result from common
experiences of members of a societyHofstedes Six Dimensions
1. Power Distance- how acceptable are inequalities in power amo
Trying to fit in with groups we are in will affect decision making
Perception of length of lines, just goes along with group
Partner giving right answer they answer right more often
Informational conformity-go along with group bec
SMALL ORDER BEP
Supplier's Charge per Shoe
Fixed Cost of Ordering
Lower Shoe Order
Higher Shoe Order
Price Per Shoe if 119 or Less
Price Per Shoe if 120 or More
Number of Shoes to Order
Homework 3, Problem 1 Model
Zell's Cabinets, Inc
Bookshelves to make
Kitchen Shelves to make Storage Cabinets to make Bookshelves to buy
Kitchen shelves to buy torage Cabinets to buy
Number of units
Homework 2, Problem 3a Model
LAURA'S LEMONADES, INC.
Number of Units
Maximum Glasses of Pineapple and Strawberry
Number of Minutes to Prepare Ingredients
Number of Minutes to Mix The Final Product
Minimum Glasses of Lemons and Ginger
Homework 1, Problem 5 Model
Number of Students Registered in Class Training Program
Tuition per student per class
Increase in Tuition per student
Study Guide for Exam 1, MAN3240
The first exam covers chapters 1-8. It will consist of about 50 multiple-choice questions. Some
will be definitions or fact-based while other questions will require application to a scenario.
Examples of both of these types
A set of energetic forces that originate within and outside an employee that
initiates work-related effort and determines its direction, intensity, and persistence
Internal force (confidence, needs) Intrinsic motivation
External force (goal
A pleasurable emotional state resulting from the appraisal of ones job or job
How you feel about your job Affective component
How you think about your job Cognitive component
Do Americans like their job?
The value of the set of behaviors that contribute, either positively or negatively, to
organizational goal accomplishment
Behaviors that are required
Behaviors that are not explicitly required
How do we know?
Method of Experience
We know something because it is consistent with own experiences and
Baumeister & Bushman (2011)
Flip a coin 10 times
How do we know?
Method of Intu
What is stress?
A psychological response to demands that possess certain stakes for the person
and that tax or exceed the persons capacity or resources
Stress is a process: Stressor-stress-strain framework
Consider this scenario:
You are in your mid 30s, married with 2 kids and have been working at
your current employer for 6 years. You have recently been approached by
a competing organization to interview for a position there.
Definition: The willingness to be vulnerable to an authority based on positive
expectations about the authoritys actions and intentions
Trust = willing to be vulnerable
Risk = actually becoming vulnerable
What leads to employee trust?
Input-Process-Output Framework (IPO)
Reflects the different types of activities and interactions that occur within teams
and contribute to their ultimate end goals
Team characteristics affect team processes
Team processes impact tea
Use of power and influence to direct the activities of followers toward goal
Who becomes leader
How well individuals do in leadership positions
the achievement of the units goals
The relatively stable capabilities people have to perform a particular range of
different but related activities
Ability vs. Skills & Knowledge
Capabilities related to
The next question: Can personality change over a life time?
Overall speaking, personality is stable over lifetime
But depends on the type of personality
Meta-analysis of 50,000 individuals personality shows that(Roberts,
Walton, & Viechtb
Permanent changes in an employees knowledge or skill that result from
Type of knowledge
Explicit knowledge: Easy to communicate and teach
Tacit: More difficult to communicate; gained with experience
What/Where/When/Who vs. How