1. What does DMAIC stand for?
a) Define Measure Analyse Improve Continue
b) Define Measure Assess Improve Control
c) Define Measure Analyse Implement Control
d) Define Measure Analyse Improve Control
2. What is an Ishikawa diagram NOT u
Interview Questions for those at the Shelter
1. How many times have you been to the center?
2. How long did you have to wait to get a bed?
3. In your opinion, What can we do to improve?
4. Did you request a t
Intake Process Map
Intake process map
This is the essential steps a person must take in order to be admitted into the shelter
One starts with initial contact before going on to the complete background check which is
completed by the coordinator. If
Poor Reliability and Validity: What Options Could Improve
The statistical evidence on the validity of interviews is mixed.
Much of the early research showed low marks for both reliability and validity One study
found interviews have a median r o
refers to encouraging the wrong kind of people to either not apply for positions at all or
withdraw from the process voluntarily once it is underway.
Probing into drug histories, drinking, debt problems and other sensitive areas via tests,
THE EMPLOYMENT INTERVIEW
A interviewer should
(a) evaluate the information provided by the candidate to assess his/her fit with the job,
(b) provide information about the job,
(c) sell the organization, and (d) establish goodwill.
Interviewing is the most
Solutions to problem
14.55% of the responses to the What would make it better? question responded with Clear
Direction being an issue
Weve created a handout with clear directions that will be a part of the application
After filling out the appl
o A method that provides organizations tools to improve the capability of their
o The increase in performance and decrease in process variation lead to defect
reduction and improvement in profits, employee mo
In the first scenario Jane might look average, whereas in the second she might look like a
Remember, she is in fact above average.
Comparing people is what one should do.
Having a person's rating shaped by the context is a mistake. S
Improve the communication of available beds and bed assignments to non-family potential
customers on the waiting list. Current process requires all non-family men and women be
physically present at a daily check in (Mon-Fri) at 1pm,