0 out of 2.5 points
All of the above.
Allows workers to take part in decisions affecting them.
Requires the supervisor to participate in the work
alongside the workers.
Allows workers to parti
According to our textbook, the Convention Industry Council, the average association delegate spends
_ per day, and approximately _ billion annually is generated from meetings,
conventions, expositions, and incentive travel:
3.4 out of 3.4 points
Proper wine storage can be achieved if which of the following factors are monitored?
All of the above
All of the above
Only a. and c.
3.4 out of 3
All of the following are included in the Food and Beverage Division EXCEPT:
Labor cost benchmarks are measured by
The second in command in the kitchen is called the
Quick service restaurants have basically saturated the market. One strategy that some QSRs are using to
increase sales is.
Co-branding at stores and nontraditional locations
TGI Friday's, Houlihan's, and Bennigan's are examples of.
Dinner house theme rest
A person who spends less than a year traveling to places other than their environment is known as a
Travel is on the increase and expected to continue to increase in the coming years due to
1 out of 1 points
Which of the following events would NOT be considered a special event?
1 out of 1 points
Which of the stages of
Examples of quick-service/fast food restaurants are
Pizza Hut, KFC, and Subway
Quick service restaurants have increased in popularity because of
their location strategies
The classification of restaurant categorized by price, decor, atmosphere, higher lev
Since its introduction, the pineapple has been internationally recognized as:
a widely used vegetable in the
a symbol of danger
a symbol of hospitality
Key to being successful in the hospitali
Nutrition for Foodservice Operation.
Guests are increasingly concerned with nutrition and carefully consider dining alternatives
relative to nutritious options available. It is the food service operators responsibility to provide
diners with nut
History of Hotel Keeping.
Hotels have been around for centuries. However, the word Hotel didnt appear until the 18th
century, and it comes from the word htel in French with means large house
Hotels becoming larger in recent years, because it wa
Price Elasticity of Demand.
Elastic Change prices demand changes.
As prices drop, demand rises. As prices rise, demand falls
True for leisure travel
Inelastic Change prices demand is static
True only for a limited range of products
True for bus
Food and beverage marketing.
Marketing: Focus on Guest Service
Its not just advertising, advertising is only one component of marketing.
Seeing business from the perspective of the guest
It takes focus on guests wants and needs and then planning
Fundamentals of Management
1. Define management and list the steps in the management process
2. Describe the management tasks involved in planning, organizing, coordinating, staffing,
directing, controlling, and evaluating.
3. Contrast primary
Forecasting Available Rooms
Terms to know:
Committed Rooms: Yesterdays stayovers + today's reserved arrivals)
Out of Order (OOO) Rooms = Rooms temporarily unavailable due to fixable problems. Can
be fixed quickly if absolutely essential. Can be
The Organizational Structure.
The General Manager (GM): The Boss of an individual hotel. Responsible for
everything in the hotel. Supervises and controls all the departments.
WAS - GM was the Face and Soul of the hotel. Long tenure of GM in a p
Airlines: Global Distribution Systems (GDS) Hotels: Central Reservation Systems (CRS): Started
The Three Global Distribution System Providers
Components of the Reservation
Essential Reservation Data
Arrival and Departure Dates, Number of Nights - Both are required to avoid confusion
Number of persons and who they are - Determines types of bed/cot/crib needed
Number of rooms required -
Why is recycling
nefits of Recyclin
-Good for the
-Save LandFill in the
Why dogs are better than cats?
is a better
Which pet is
Which pet is
Marriott International, Inc.
Marriott International is a worldwide leader in the hospitality industry based in Bethesda,
Maryland in the United States. The company has more than 4,000 properties including hotel
accommodations and related facilities insi
- Sea bass fillets (Skinless, boneless)
- clove of garlic
- red chili
- red onion
- black pepper
- grilled Peruvian corn
- Boiled sweet potato
You cut the fish in short pieces
Cut the onions in
Persuasive Speech Outline
A. Attention Getter: Not only are dogs considered to be a mans best friend, but they are considered to better
than an apple a day.
B. Thesis Statement: Having a pet is beneficial to one self especially when the pe
*How to prepare
*However, the most likely origin lies in the
area of present day Peru
* Sea Bass or relevant fish
* Red Chili Pepper
* Red Onion
* Black Pepper
Based in Bethesda, Maryland (1927)
Founder J. Willard Marriott and his wife, Alice
First restaurant (A&W root beer stand).
Intro video ( Marriotts Core values)
Hospitality Research Paper
The Walt Disney Company
Over 80 years ago Walt Disney institutionalized the Kansas City Film Ad Company, which would not only develop into a paramount film production corporation, but also would set the standards for hosp