60 per cent., while to large buyers the gross profit is
close upon 75 per cent. We are convinced you could do
a large and constant trade in our products, and that
once you become acquainted with their selling power
you will never be without them. Confiden
As students may be aware, messages are transmitted by
Morse code. In compiling a telegraphic code,
letters which might lead to error owing to the way the
ate denoted in Morse are carefully avoided. The
a formal instrument known as a Power of Attorney (P/A),
is a legal document appointing a person to be an Attorney
Agent (Agt.) for anothei person, to act either generally or
specifically, as the document may direct ; or (2) it may
to you upon this delivery, because we shall have to claim
upon you for
33t P er cent, of the amt. of your invoice the balance
estimate of the value of the glass as it stands.
As we are under contract to deliver assorted sizes of this
of five-letter code-words, arranged in alphabetical order,
an ordinary dictionary. To each of these code-words a
64 MODERN BUSINESS TRAINING
or sentence is attached, and coding consists of writing
the fiveletter words for the phrases and join
of the 2nd mst. the goods ordered by you on tiie 26th
May were despatched
as instructed on the 2yth by Southern Railway Goods
Tram and should
have reached you not later than the 29th on inquiry we
that a serious breakdown occurred at Redhill
take up this bill, and also to remit us 65. Sd. protest
charges. If funds
are not in our hands by first post Monday morning we
further notice, place the matter in the hands of our
We regret to inform you that, owing to the serio
size usually used for ? How are invoices correctly sent out
? Is the
method different from sending out statements of
8. What is an address book used for ? Describe one, and
better method that could be used for the same purpose
3. State the procedure necessary in sending an 8-lb.
parcel by parcel
5st from Bradford to (a) London, (6) Jersey, (c) New
Zealand, (d) Paris.
Hong-Kong, (/) U.S.A. Give in each case the cost and also
limits of size.
4. What are the methods of ensurin
COMPOSITION OF LETTERS AND TELEGRAMS 57
(d) Tautology i.e. useless repetition of the same idea in
different words. Tautology occurs chiefly from a defective
knowledge of the exact meaning of words, as in the
If you can guarantee us a
a treatise of this kind. I can only direct the student's
to some important points. The chief object of punctuation
to make the grammatical construction and the sense
of comprehension. It is obvious, therefore, that
Alton , 1000
The student is referred at this point to Post Office
(see Appendix), relating to Inland Telegrams, and Foreign
I append a few specimen business letters taken from my
" Modern Commercial Corr
you will find everything to your satisfaction." How would
the letter ?
5. A coal merchant has quoted you 465. per ton for coal
can buy elsewhere at 43$. 6d. Write a letter in answer to
that he has received no order from y
And at 64/6 lUSINGHALL STREET, E.C.I
GEORGE H. STEPNEY & Co.,
. . . MANUFACTURERS . . .
OF PICTURE FRAMES, PHOTO FRAMES, PIRB ScuENfr
^ 14ATHKR GOOD\ STATIONERS' SUNDRIES, ETC.
Telegraphic Address Inventors and Proprietors.
by J. K. Grebby.
5. Persuasive Phrasing. Though the student should
that the strength of the letter lies in its facts rather than
language used to describe those facts, yet he must make
of the facts and see that he omits nothing li
While I was at school I gained first place in Arithmetic,
received a prize for Elementary Book-keeping, and have,
besides, a fair
My late Head Master, Mr. John Cathcart, of the Higher
Garston, will, I am sure, spe
(e) It is remarkable how frequently the tag " and oblige "
its way into business letters. The use of it should be
Its appearance here is ludicrous.
(/) E. B. should remember that curtness is always
As he will probably have to
differ from (a person in some part with a thing
quality) remove from
differ with (a person in opinion) replete with
different from repugnant to
divide among many sated with
divide between two similar to
equivalent to taste for a thing desired
would involve much turning up of papers on the part of
receiver, and conduce to delay or mistakes for which,
either occur, the writer alone could be held responsible.
State exactly what goods are wanted, when they are
and how they are t
We have to acknowledge receipt of your letter of the yth
difference in quality of No. 220 30 bags Spices, shipped
on July 2nd.
COMPOSITION OF LETTERS AND TELEGRAMS 69
We regret to note that you claim that the quality is
inferior to original
Aluminium, and various other materials such as cloth,
felt, silk, etc.
Hoping for your kind appointment,
We are on the look-out for the following, and should be
obliged if you
would send samples after to-day's Indian sale :
(1) A thick liquoring Dooars @
your letter of the 6th inst. and for the 20 tons we can
offer you 10 45. od.
per ton, dry weight, delivered free at our works, subject
to the bulk
being equal to the sample submitted. Early delivery, and
net cash payment after receipt of the material at o
12. Can you include any letters or invoices in a foreign or
parcel ? If so, what conditions are necessary in each
case ? Can coin
be sent by foreign parcel post, and if so, to what
13. State the conditions and charges (if any) of
23. A customer should have paid his account, 10 75. 6d.,
February 15. It is now the 28th and though you wrote on
asking for the cheque no notice has been taken of your
letter. Draft a
further letter to him in the light of these facts.
A better arrangement would be :
We have pleasure in informing you that, owing to
. . . departments, we have been compelled to take, etc.
Adverbs and adverbial phrases should be in close
to the words they modify, and relatives should also
commercial style, woven round the subject of
and though they may be correct after a fashion so far as
stereotyped forms can be made to serve, they are
confused, and unconvincing where the writer can no
at the same time, familiarise him with a variety of
documents, and business terms and phrases, applicable
different classes of undertakings into which the
the country is divided.
For the purpose of demonstrating some of the p
estimates, inquiries, not in the vague formulae Some time
About August last, or We remember that in the spring of
this y ear 9
but by quoting the particular date when the interview
or the offer of service, estimate, or inquiry was made
THE TELEPHONE 43
3 is pronounced as " THR-R-EE," with slightly rolling " R "
and long " E."
4 FOER," one syllable with long " 0."
5 ' FIVE/' emphasising the consonants.
6 SIX/' with long " X."
7 SEV-EN," two syllables.
8 ' ATE/' with long " A " and emphas
you will, in future, place them with him. lie is, of course,
quite conversant with all the details of manufacture, and will be
able to answer
Thanking you for your valued support in the past, and
hoping for its
I have pleasure
Telegrams in Ordinary Language. Condensation, desirable
when sending inland telegrams, becomes imperative
when despatching foreign or Colonial telegrams. At the time of
an inland telegram costs is. for twelve words, including
address, or id. p
1 8. Are any facilities provided by the P.O. for advising
of the delivery of registered packets to the addressee ?
19. Name the three ways in which delivery of letters by
the P.O. may
20. What do you understand by a railway le
In addition to stating (i) the quantity, (2) price, and (3)
description of the goods sold, and as in the case above (4) the
also, an invoice frequently indicates (5) the method of
the gooat, <6) the cost of carriage, and (7) the cost of
inst., is to hand, but we would point out that you
received on the I2th inst. our stop order, for which we
hold your receipt, signed H. D, We very much regret
that you should have inserted our advertisement in the
face of this stop order, and that we cann
the Offer Table of General Merchandise, one finds the
WUAUK, which indicates "We offer, subject to being
receipt of reply." Then, turning to the Index of
under the heading "Sugar," we find that the code-word for
"Tates No. I cu