Define and describe perception
Perception is a cognitive process that enables
us to interpret and understand our surrounding
What is the Pink Dots Perception Test?
If you stare at the blinking pink dots, you
The Big Five: Whats it all mean?
Conscientiousnessis related to higher workplace
performance for all job types.
Extraversion is associated with higher performance
for managers and salespeople.
There is no one best or ideal employee personality
Locus of control
Locus of control is a way of describing how much
personal responsibility an individual takes for their
behavior and the consequences of their actions
Internal Vs. External
Display greater work motivation
Believe in a strong link bet
Skinners contingent consequences
Positive reinforcement is the processes of something
strengthening a behavior.
by contingently present something pleasing
negative reinforcement is the process of
strengthening a behavior by contingently
Rewards in organizations
Total rewards: encompass not only compensation and
benefits but also personal and professional growth
opportunities and a motivating
Why rewards often fail to motivate?
Too much emphasis on monetary rewards
Chapter 9 Effective groups and Team Work
What is a group?
A group is two or more freely interacting
individuals who share collective norms and goals
and have a common identity
Example: members of a classroom
Team is a small number of people wi
Roles sets of behaviors that persons, expect of
occupants of a position, extend beyond job description
Two types of team roles
Task roles enables the work group to define clarify
and pursue a common purpose
Maintenance roles foster
Levels of OB
Three major levels
Groups / teams
Is the process of working with and through others
to achieve organizational objectives in an efficient
and ethical manner
Organizational behavior : OB
What are managerial implications?
Communication and interpretation
Physical and psychological well being
Is a theory based on the premise that people attempt
to infer c
Locus of control
What is a need?
Emotions and emotional labor
What are the components o