the Field of
Review the Course Outline
Individual Presentation and Written Assignment
2 Quizzes (5%
Meaning of Money in the Workplace
Money means different things to people
symbol of success
reinforcer and motivator
reflection of performance
Source of less/more anxiety
Differences in meaning of money by gender and culture
Money is an important motivator
Internal forces that affect a persons voluntary choice of behaviour
Natural aptitudes and learned capabilities required to successfully complete a
Competencies personal characteristics that lead to s
Q:Comment on the accuracy of the following statement: 'We would work more effectively
in organizational settings if we could avoid the process of stereotyping.
A:We want to make sense of our work environment and we rely on what we observe; so
Decision making is a conscious process of making choices among one or more alternatives with
the intention of moving toward some desired state of affairs.
RATIONAL CHOICE PARADIGM
Rational choice paradigm - effective decision makers identify, select, and
The process in which one party perceives that its interests are being opposed or negatively
affected by another party
Conflict Good or Bad?
Negative consequences of conflict
Wastes time, energy, resources
Less information sharing, productivity
The process by which information is transmitted and understood between two or more
Transmitting intended meaning (not just symbols)
Importance of Communication
1. Coordinating work activities
2. Vehicle for org
Personality, and Values
Canadian OB 9e: McShane/Steen/Tasa
Chapter 2 Learning Objectives
-What are the 4 factors that
directly influence behaviour
-What are the 5 types of
Perceiving Ourselves and
Others in Organizations
- Perceptual process?
-How do we improve perceptions?
-What are the elements of Self Con
Foundations of Employee
How do we define
OB Modification & Social Cognitive
Goal Setting & Feedback
the Field of
McShane/Steen/Tasa Canadian OB9e
Chapter 1 Learning Objectives
-Why study OB?
What are teams?
Groups of two or more people
Exist to fulfill a purpose
Interdependent - interact and influence each other
Mutually accountable for achieving common goals
Perceive themselves as a social entity
Task force (project
Former JetBlue employee Steven Slater (shown in photo) and other flight attendants are
expected to manage their emotions on the job even when faced with significant stressors.
Psychological, behavioural, and physiological episodes that cr
CHAPTER 3 : PERCEIVING OURSELVES AND OTHERS w ORGANIZAHONQ
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Taking this course is important to you for the following reasons:
1. Passing will allow you to stay in the Business stream
2. Completing all courses at FIC will allow you to continue your education at SFU, leading
to a Business degree.
3. More importantly
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