Running head: EMOTIONAL INTELLIGENGE AND LEADERSHIP
Emotional Intelligence and Effective Leadership Report
MGMT 601: Assignment #2
University Canada West
EMOTIONAL INTELLIGENGE AND LEADERSHIP
Emotional intelligence has a signi
A predisposition or a tendency to respond positively or negatively towards a certain idea, object, person, or
situation.(Business Dictionary, 2017)
Components of Attitude at work place
1. Cognitive : represents thoughts, ideas and beliefs.
Trying new things and testing the boundaries occurs across all developmental stages from
birth to old age. Its defined as risk taking when it involves engaging in activities that have the
potential to result in harm to oneself or others. Young
Developing an Effective Employee:
As we have seen the whys and wherefores for Developing an Effective Employees in slide show
like absenteeism, turnover and organizational citizenship behavior. To counter such issues in
organizations we need to Develop an
Definition: The process of working collaboratively
with a group of people in order to achieve a goal.
How to improve Team Work:
Communication: To express individuals views
Openness: To discuss and give individuals views
RECRUITMENT, RETENTION & SELECTION
DATE : NOVEMBER 14, 2016
Assignment # 4
What is the difference between a job description and a job specification? What are KSAOs?
Job analysis refers to the process of collec
Change is very important for any business, as every business requires to be reinvented. However,
adapting to change is difficult and often resisted. Retired Harvard Business School professor John P.
Kotter helps one to understa
Evaluate the forces in the copper mining industry which impact competitiveness and threaten to
reduce profitability. How do Xstratas top competitors rank in terms of critical industry success
factors? Compared to its rivals, is Xstrata at an advantage or