Bicycle racers generally turn in better times when in
competition than when alone.
Same result when children are asked to turn fishing
reels as quickly as possible.
When the same children are
Introducing your new employee
You are working at a Bank and are in a
meeting. Your boss interrupts the meeting to
introduce a new employee.
After having made the introduction your boss
mentions that the new employee is a devoted
parent who has to
How did you decide
what clothes you were going to wear
to come to UTSC for college?
where to go for dinner the last time you
to date a current/recent romantic interest?
to break up with a current/rec
7.1 Define groups and distinguish between formal and informal groups
Interaction is the most basic aspect of a group suggest who is in and not in the group. All groups have one or more
goals that their members seek to achieve.
Group memberships are very i
8.1 Understanding the difference between info dependence and effect dependence
Informational dependence: gives others the opportunity to influence our thoughts, feelings via the signals they send to
us. The process is called social info processing theory
12.8 Define ethics and review the ethical dilemmas that managers and employees face
Ethics: a systematic thinking about the moral consequences of decisions
Stakeholders: people inside and outside the organization who have the potential to be affected by t
3.1 Describe Perceptions and general factors that influence perception
Perception is the process of interpreting the messages of our senses to provide order and meaning to the environment.
Components of perception:
- The perceivers experience, needs and e
5.1 Define motivation, discuss its properties and distinguish it from performance
Motivation: the extent to which persistent effort is directed toward a goal
5.2 Compare and contrast intrinsic and extrinsic motivation and describe self-determination theor
11.1 Define decision making and differentiate well-structured and ill-structured problems
Decision making: the process of developing a commitment to some course of action. Decision making
involves making a choice among several action alternatives + a proc
9.1 Define leadership and discuss the role of formal leadership in organization
Leadership: the influence that particular individuals exert on the goal achievement of others in an org context. Effective
leadership enhanced the productivity, innovation, sa
Book- Chapter 9
Leadership: The influence that particular individuals exert on the goal achievement of others in an
o Strategic leadership involves the ability to anticipate, envision, maintain flexibility, think
POWER, POLITICS, &
Power, Dependency, & Influence
Power: The capacity to influence others
who are in a state of dependence.
5 Sources of Power
Personality, Values, And Diversity
Topics We Study In OB
MGHB11 Midterm Review
Personality: The relatively stable set of psychological characteristic that influences the
way an individual interacts with his environment and how he feels, thinks, and behaves
The use of personality test:
Chapter 2 & 3
Ch.2 Strategy & Human Resources Planning
Strategic Planning: Procedures for making decisions about the organizations long-term
goals and strategies
Human Resources Planning (HRP): The process of anticipating and providing for the
MGHB02 Final Exam Review Notes
Chapter 1: Organizational Behaviour Management (2-26)
Organizations: social inventions for accomplishing common goals through group effort
Organizational Behaviour Management = understanding people and managing them to work
MGHB02 Midterm Review Notes
Chapter 2: Personality and Learning
Personality: relatively stable set of psychological characteristics that influences the way
an individual interacts with his or her environment and how he or she feels, thinks, and
Class 5 Perception &
1. What is perception?
2. Factors that Influence Perception
2. Perceptual Shortcuts
4. Attribution Theory & Errors
6. Minimizing Errors
7. Case Discussion
8. NEXT CLASS
What is Perception?
A process by which
Chapter 9 Leadership
Overview Class 8 (Sit in your
1. What is leadership?
2. Leadership theories
3. Team Tower-Building Exercise
4. NEXT CLASS
Chapter 2 Personality and
Agenda Class 2
What is Personality?
The BIG FIVE
Person X Situation
What is Learning?
Operant Learning Theory
Application to Organizations
Overview Class 7
What is motivation?
Goal Setting Theory
Job Characteristics Model
Motivation: The extent to which
persistent effort is direct
Chapters 8 & 15
Org. Culture & Change
Agenda Class 10
Org. Change: Have it working by
Forces for change
Things that can be changed
Part 2 Chapter 1; Appendix (on-line)
What is organizational behavior?
BRING YOUR TEXTBOOK
(OR A COPY OF PAGES
154-155) TO CLASS
SIT IN YOUR GROUPS!
Class 6 - Attitudes & Work
What are attitudes?
Chapter 11 Decision
Overview Class 9
Sit in your groups
Interactive Case: Carter Racing
Rational Decision Making
Group Decision Making
In preparation for this class, you read the case
Having a sense of pride in company makes employees more engaged in the
company rather than cooperating with a best friend and being able to balance work
and life. As a result of high engagement, employee