Chapter 1 Gaining a competitive advantage
Competitiveness- companys ability to maintain and gain market share
o Need an edge over company
Human resource management- the policies, practices, and systems that influence employees behavior,
What is Human Resource Management? Why does it matter?
What are HRMs core functions?
What do HR professionals do to contribute to organizations?
How do current labor trends affect HRM?
1. A(n) _ is an integrated and increasingly automated system for maintaining a database regarding the
employees in an organization.
human resource information system
2. Which of the following will help the human resource manager of an organizati
1. Which is true of ethics?
It is usually used to make decisions about what is right and wrong.
2. Which is true of rightsizing?
It is done by organizations to adjust to the changing needs of their businesses.
3. The manager of Crystalz decides
Chapter 6-Human Resource Decision Making in
1. Ethical behavior and legal behavior are
A. always the same.
B. always decided by the individual.
C. not always the same.
D. defined by law as the same.
E. never the same.
2. An action
Chapter 5-Information for Making Human Resource
1. The percentage of _ in the workforce is dropping.
A. African Americans
E. Native Americans
2. All of the following are reasons the average age of the
Chapter 8-Managing a New and Diverse Workforce
1. Diversity always involves
A. employee's individual differences.
B. a quota system.
C. mandatory affirmative action plans.
D. legal constraints.
E. similarities in product offerings.
2. Which of
Chapter 7-Recruiting, Selecting, Training and Developing
1. The Hu Dong Zhong Hua Shipbuilding Group of Shanghai offers its line workers courses tailored to specific
job skills. Hu Dong Zhong Hua is offering
Chapter 10-Performance Appraisal and Career Management
1. Andy, a regional manager for an office supply retail company, must formally evaluate each one of his
immediate employees every year. This process is known as
Diversity- exists in a group or organization when its members differ from one
another along one or more important dimensions
- Changing demographic
- Increased awareness by organizations
- Legislation and legal actions
- Globalization movement
Human Resource Planning- forecasting the supply and demand for human
resources within an organization, tells the difference between organizational
success and failure.
Human Resource Information System- automated system for maintaining a
Chapter 12: Safety and Health
safety: cause harm/injury to employees
health: can make employees ill
list on moodle
tripping, elevated work spaces, things falling
7 Major Categories of Illness
*Study New Stressors
*Read opening case of chapter 13
Lost Time Accident- when an employee misses work because of an accident
Job Safety Analysis (JSA)- is a method that can be used to identify, analyze and
record 1) the steps involved in
MGT Key Terms
Hawthorne Studies- instigated the human resources era; an experiment showed
emphasis on socio-psychological aspects of human behavior in organizations
Maslows Hierarchy of human needs- developed during the human relations era;
Chapter 1: The Nature of Human Resource
Happy Employees=Happy Customers
companies where the employees are happy, take care of their
employees and make sure that they are well taken care of
they hire the best people they can find
Training and Development Chapters
9 & 10
Review from Last Time
What is the difference between merit and parity-based systems?
Which HR strategies are most effective in these systems?
What is job performance? What are its three broad dimensions?
If a perfo
Selecting Employees Who Fit
Chapter 6 part 2
Review From Last Time
What are two strategic considerations in selection? Level of specialization-
generalist, specialist; time frame; two kinds of fit- job fit, organization fit
What is the difference betwee
What are the recruiting strategies we discussed?
What is Human Resource Planning?
What things can make an organization attractive to
What are some common recruiting sources?
How can you m
Case Study 3: Chapter 11 Closing Case
March 24, 2017
I dont think that this Harleys deal was too one sided. I believe that both
parties involved benefited and sacrificed with the deal being made. I think the new
deal mainly saved the bra
Designing Productive and
Chapter 4 Part 1
How can the strategic design of work help an organization?
How are jobs determined?
What are different approaches to job design?
What is strategy and how is it formulated?- what
your goals are and how youll accomplish it;
gathering info, analyze, implement
What are common competitive business
Development of the Law of Contracts
Examples of contracts
Contract of Lease
Use of credit card
At the heart of this, the heart of contracts is a promise that
Consideration the inducement to enter into a contract
o That motivation, inducement, or incentive to obligate yourself
Elements legal sufficiency and bargained-for exchange
Legal Sufficiency consist of either a detriment t
Deals with issues of persons willingness to enter into a contract
Has to be totally voluntary
Definition of Duress = wrongful or unlawful act or threat that overcomes the free will or party
Extreme form of duress is physical duress.