Introduction to Business
What is business
What is business correspondence?
It refers to business
communication through the
exchange of letters, memos,
faxes, and e-mails.
What is the importance of business
. . . .a how to!
Types of Letters
A personal-business letter is a letter that is sent
from an individual to a person or
A business letter is sent from a business or
Tone in Business Communication
Communication tone is very important as it shows the
senders attitude towards his/her message and the
A breakdown in communication can occur if an
inappropriate tone is used.
statement that a situation is
unsatisfactory or unacceptable
Writing a letter of
are common in the
business world, especially in the
There will be times when you
encounter situations like
Style in Business
In writing business letters, care should
be taken in making the letters as brief,
concise and as clear as possible.
This can be achieved by avoiding
circumlocution and verbosity in
In addition, messages should be
are two spellings of the same word, which
means to seek information about something or to
conduct a formal investigation.
Either spelling can be used, but many people prefer
enquire and enquiry for the general sense of
Example of Format Business Letter
1. Example of Block Style format Business letter format
FRIENDS AND NEIGHBORS
516 W. lowa Street
Dermott, AR 71638-2039
07 December 2010
Mr. Alex P. Perkla
571 S. Pecan Street