1. Some managers can learn more about the challenges and opportunities their employees were
encountering. Also how difficult the job really is and the skills need to complete the job.
2. I would appreciate it because they c
Chapter Nine Case Incidents
1. Some decision making problems that arose was that everyone had different views of a specific
subject and we only had to make one choice and the choice we made didnt reflect everyone
2. We cou
1. Personality is the sum total ways in which an individual reacts to and interacts with others. The
most way of measuring personality is through self report surveys and observers ratings surveys.
1. We define a group as two or more individuals, interacting and interdependent, who have come
together to achieve particular objectives. Groups can be either formal or informal. By a formal
group, we mean one defined by the or
1. Im more of an extroverted leader. I could try to get to know the ones under me on a person to
person level and take advice from followers.
2. Some conditions are being a dynamic public speaker, a forceful and dominant pe
1. Cognitive is a description of or belief in the way things are. Affective is the emotional or feeling
segment of an attitude. Behavioral component of an attitude describes an intention to behave in
1. As organizations have restructured themselves to compete more effectively and efficiently, they
have turned to teams as a better way to use employee talents. Teams are more flexible and
responsive to changing e
Case Study Chapter 2
1. The average age of the workforce has continually increased as medical science continues to
enhance longevity and vitality
2. No I dont I believe it will create more challenges because if the manager set clear expecta
1. Perception is a process by which individuals organize and interpret their sensory impressions in
order to give meaning to their environment.
1. The three key elements in our definition are intensity, direction, and persistence.
Intensity describes how hard a person tries. Intensity describes how hard a
person tries. This is the element most of u
Chapter 1 & 2
1. They help organization attract and keep high performing employees good interpersonal skills
makes the work place more pleasant and that lowers stress and people quit less often.
2. Managers get thing
November 20th, 2012
Aggression and its Causes
Our textbook states, [according to] social psychologists, [an] aggressive action is [an]
intentional behavior aimed at causing either physical or psycho
Chapter Eleven: Pro-Social Behavior
Pro-Social Behavior- Any act performed with the goal of benefiting another person
Altruism- The desire to help another person even if it involves a cost to the helper
Evolutionary Psychology & Altruism
o Kin Selection-
Chapter 10: Interpersonal Attraction
What Causes Attraction
o Propinquity Effect- Finding that the more we see and interact with people, the
more likely they are to become our friends
More available if people are closer
Lower cost and effort involved to
Chapter Nine: Group Processes-Influence in Social Groups
Group- Three or more people who interact and are interdependent in the sense that their
needs and goals cause them to influence each other.
o Why Join Groups
Fulfills the basic need to belong
Chapter Eight: Conformity-Influencing Behavior
o Conducted a series of now classic studies explaining the power of normative
o Important experiment with conformity
Conformity- A change in ones behavior due to the real or ima
Chapter Seven: Attitudes and Attitude Changes
Attitudes- Evaluations of people, objects, and ideas.
o Where do attitudes come from?
Cognitive Component- An attitude based primarily on peoples beliefs
about the properties of an attitude object. (Facts)
Chapter Six: Need to Justify Our Actions
We try to maintain a stable positive self-image when we justify our actions.
Cognitive Dissonance- A feeling of discomfort, caused by holding two or more
inconsistent cognitions and performing an action that goes a
Chapter 5: The Self
Self-Concept- The content of the self; our knowledge about who we are.
Self-Awareness-The act of thinking about ourselves
o Our identity of ourselves starts very early, six months
The self is composed of our thoughts and beliefs about
Chapter 4: Social Perception
Social Perception- The study of how we form impressions or and make inferences about
How we communicate with others
o Nonverbal communication- How people communicate without words; nonverbal
Chapter Three: Social Cognition
Social Cognition-How people think about themselves and the social world, or more
specifically, how people select, interpret, remember, and use social information to make
judgments and decisions.
o Two Types: Automatic Think
Chapter Two: Methodology
Social psychology is a scientific discipline with a well-developed set of methods to
answer questions about social behavior.
Hindsight Bias- The tendency for people to exaggerate how much they could have
predicted an outcome after
Chapter One: Intro Social Psychology
Social Influence- The effect that the words, actions, or mere presence of other people
have on our thoughts, feelings, attitudes or behavior.
o Influenced by family, friends, campaigns, social media, our environment an
Ways to study:
o Choose you environment wisely
Comfortable but not too comfortable
Best time (before eating? Or after? Day or night?)
o Divide & Conquer
Set reasonable goals
Are you being productive with your studies?
o Monitoring Com
Chapter 2- Biological Bases of Behavior
How do they study the brain
o What are the structures?
Structures-Research goes way back
o What are the functions?
Function-Research needs high-tech technology, record how the
animal reacts or functions(Ablations
Chapter 1- Research
Form a testable hypothesis
o Tentative statement about the relationship between 2 or more variables
Must define the variables
Select research method and design the study
Analyze the data (make sense of it)
o Does it mean anything?
Intro Psychology Notes
Chapter 1- History
Psychology- two parts psyche and logos
o Mind and study of
o Scientific study of behavior and mental processes
William James-teaches first psychology class
Wilhelm Wundt- Names psychology and uses first lab to cre