Scenario #13: Listening Skills: Yeah, Whatever
Organizational Behavior and Management instructors will find this scenario
useful in depicting behaviors associated with active listening (and not listening).
An analysis of the interaction wi
THE FOUR AGREEMENTS
BE IMPECCABLE WITH YOUR WORD
Speak With Integrity. Say Only What You Mean. Avoid Using the Word
to Speak Against Yourself or to Gossip About Others. Use the Power of
Your Word in the Direction of Truth and Love
RULES TO REMEMBER ABOUT ETHICS
*THINGS IVE HEARD:
THINK ABOUT IT: YOU WOULD RATHER BE ON THE OUTSIDE OF A GOOD
DEAL WISHING YOU WERE IN THEN ON THE INSIDE OF A BAD DEAL, WISHING YOU
AVOID OR LEAVE COMPANIES WHO PROMOTE THE FOLLOWING
Nine Things Successful People Do Differently
By Heidi Grant Halvorson
Why have you been so successful in reaching some of your goals, but
not others? If you arent sure, you are far from alone in your confusion.
It turns out that even brilliant, highly acc
February 22, 2012
5 Keys of Dealing with Workplace Conflict
By Mike Myatt
Heres the thing - leadership and conflict go hand-inhand. Leadership is a full-contact sport, and if you
cannot or will not address conflict in a healthy,
The Dysfunctional Team
Tom, Kirsten, Marilyn, Priya, Veronique, Sasha, Katrina and Russell are all at the first
meeting of a new cross-functional team that is developing the production of a new piece of
exercise equipment, the Isometcross. The Isometcross
Managers Hot Seat
Case 2: Ethics: Lets Make a Fourth Quarter Deal
G: Jason, I have such awesome news for you, Im so glad youre here. Betsy said that you
are going out of town and I was wondering you know, is he going to be here or not
Forming, Storming, Norming,
Performing and Adjourning
Managers are people who
do things right,
while leaders are people
who do the right thing.
Warren Bennis, Ph.D.
"On Becoming a Leader"
Glen B. Alleman
Ethical Hot Seat
Flirting with Sexual Harassment?
A recent tip from Training Magazine:
In a society where sexual harassment lawsuits have hit almost every
workplace, it seems
highly unlikely that someone would suggest, even recommend, flirting in the
Scenario #12: Virtual Workplace: Out of the Office Reply
Telecommuting is a flexible working option that many companies have embraced.
The advantages and disadvantages of telecommuting are highlighted in this
scenario. Instructors of Manag
Scenario #1: Office Romance: Groping for Answers
The scenario portrayed in this video segment highlights important and realistic
challenges faced by managers. This case may be effectively used in a
management or organizational behavior cou
Scenario #14: Diversity in Hiring: Candidate Conundrum
Interviewing and hiring qualified candidates is an important and prevalent
management activity. This scenario depicts a debate between two managers
regarding the hiring of two equally
Scenario #15: Working in Teams: Cross-Functional Dysfunction
Cross-functional teams pose unique challenges to team leaders and members. The
built-in diversity of cross-functional teams is both an attribute and difficulty
Scenario #5: Whistleblowing: Code Red or Red Ink?
This scenario depicts a perceived ethical dilemma for an employee who has
discovered information about a client that could be putting human lives in danger.
His management wants to delay an
Scenario #11: Personal Disclosure: Confession Coincidence?
This scenario demonstrates how disclosure of personal information and how
friendships between managers and employees can create difficult situations.
Management and Organizational
Scenario #7: Partnership: The Unbalancing Act
This scenario highlights a business partnership that is in decline. The conflict that
this creates and the resolution of it provide a good background for discussion of
the types and causes of c
Scenario #10: Diversity: Mediating Morality
The diversity of employees and the potential conflict that may arise as a result is
the focus of this scenario. Specifically, sexual orientation as a dimension of
workplace diversity is presented
Scenario #9: Project Management: Steering the Committee
Conflict among work groups is a common problem in organizations. This
scenario depicts an organizational conflict and highlights different conflict
management styles. A discussion of
Scenario #6: Change: More Pain than Gain?
The scenario depicts the difficulties that arise when two companies merge and
highlights the role conflicts employees face in such situations. Analyzing this
case will generate a rich discussion of
Scenario #8: Cultural Differences: Lets Break a Deal
The internationalization of companies has created the need to become more aware
of cultural differences in order to successfully conduct business. This scenario
depicts a situation where
Scenario #4: Privacy: Burned by the Firewall?
The interaction in this scenario lends itself to a rich discussion of the role of
Human Resources and their interaction with line management. Issues related to
email privacy and appropriate dis
Scenario #3: Negotiation: Thawing the Salary Freeze
This scenario depicts a negotiation between labor and management. For an
Organizational Behavior or Management course, this vignette will stimulate a
discussion on negotiation skills and,
Scenario #2: Ethics: Lets Make a Fourth Quarter Deal
This scenario provides a depiction of the ethical dilemmas that may arise when
two legitimate organizational goals are in conflict: generating revenue and legal
business practices. The m