Review Questions Chapter 12
Assume that you are a customer who wants to have a computer repaired. List five main
characteristics that you would want to see in your computer repair person.
Knowledgeable, Kind, Fri
Chapter 16 Review Questions
1. List four types of antennas a smart phone might contain. Which three antennas are disabled in
a. Wi-FI, Celular Data, Bluetooth and GPS are all antennas. GPS is the only on
Chapter 8 Review
1. How much free space on the hard drive is required to install a 64-bit version of Windows
2. How do you start the process to reinstall an OS laptop computer using the backup files
Chapter 11 Terms
1. Snap in- A Windows utility that can be installed in a console window by Microsoft
2. Process- A program that is running under the authority of the shell, together with the
1. What are the three Windows settings critical to securing a computer that need to be
verified as part of regular maintenance?
a. Windows Update, Anti-Virus software up to date, Network Security
Chapter 14 Review Questions
1. How many bits are in a MAC address?
a. 48 bits
2. How many bits are in an IPv4 IP address? In an IPv6 IP address?
a. 32 bits, 128 bits