BUS121 Learning Activity: The Hiring Process
Assume you are the hiring manager for a company of your choice. You wish to fill an open
position in this company (the position is your choice). Respond to the following:
Identify the company and the position.
Unit 3 Case
1. Identify the company and the type of business this company has. What is its core business?
Power Nation TV is the company I have chosen. The core business is automotive tech and tips
for the everyday gearhead.
2. Identify the s
132 North East Street
Washington, DC. 20996
Customer Satisfaction Survey
BizTech requests your help. Please complete the following Customer Satisfaction
Survey based on the project we recently completed for your organization. Thank you for
1. Why is the first point of contact for a customer so important to a company?
This is the person who will have the most impact with the customer since they are the first to
address the problem. You must treat everyone with
Explain the difference between active and passive listening. Identify one technique for
listening actively when interacting face-to-face.
Passive form of listening refers to hearing something without the intention of responding
to it. It also involves