1. How do the demands of the customer become a factor to a company developing a
sustained competitive advantage?
Building a sustainable competitive advantage as defined by Barone and DeCarlo (2003),
revolves around differentiating a product from the compe
1. List some products in your personal or family "inventory." How do you
manage them? (For instance, do you constantly run to the store for milk?
Do you throw out a lot of milk because of spoilage?) How might the ideas
in Chapter 12 change your way of man
1. Provide and discuss some examples of economies and diseconomies of scale in a
Collier and Evans (2013) defines economies of scale as the decrease of average unit cost of
a good or service as the capacity and/or volume of throughput
Discuss the current supply of passenger flights based upon demand as related to
the price and eligibility of tickets.
According to the law of demand, while all other things are constant, an increase in demand
while supplies are low will drive prices up. T
1. Discuss the impact that the use of commercial carriers such as UPS has had on the
inventory and warehouse requirements of companies to meet consumer demand.
Part of managing a supply chain involves making the decision on which transportation
Please change the discussion topic to include a discussion of the supply chain
problems for Boeing in the relation to the Dreamliner on page 184 in your text.
In review of Boeings delay in the production of the game changing Dreamliner, several
1. Discuss the importance of integrating the voice of the customer into all decisions
under the concept of Quality Function Deployment (QFD).
The voice of the customer is a way for a company to know what the customer wants and
needs when deciding to inves
How do the service delivery requirements of a passenger airline provider differ from the
service delivery requirements of a cargo airline service?
There are two main distinctions with regards to the service delivery requirements between a
cargo and passen
You brought up a good point Matthew about monitoring performance data and
its importance. I came across a case study by GE on how collection and analysis
of data are achieving customer outcomes in operational efficiency for AirAsia.
In the case study GE c
1. Discuss the importance of work measurement in an aeronautical production
environment such as constructing aircraft.
Work measurement can be defined as the application of time and motion study and activity
sampling techniques to determine the time for a
In his interview at the 2011 Paris airshow, Mr. Albaugh alluded to Boeing's competitive
environment. How do manufacturers like Boeing and Airbus, or companies in other
industries, create a competitive advantage? Include an example in your response.
After watching the Inventory Management Best Practices webcast, why do you
think lean inventory management can decrease transportation, capital expenses,
and inventory storage?
After watching the insightful and informative webcast on best practices for in