CHAPTER 4 Ethical Behavior and Social Responsibility
Ethics are the standards of moral behavior, that is, behavior that is accepted by society as
right versus wrong. Basic moral values: integrity, respect for human life,
self-control, honesty, courage, se
1. If a business's expenses exceed its revenues, the business operates at a(n)
Overall feedback: If revenues (income) are not sufficient to cover expenses, the business will incur a
loss. Money that is left after all
If the price of a product were to go down, which of the following will most likely happen?
The quantity demanded will increase.
The quantity demanded and supplied will stay the same.
The quantity demanded will decrease.
The quantity supplied will decrease
CHAPTER 13 - Marketing: Building Customer Relationships
the process of planning and executing the conception, pricing,
promotion, and distribution of goods and services to facilitate exchanges
satisfy individual and organizational objective
1. Generally speaking, if an action is
ethical, it is always legal.
ethical, it is usually not legal.
legal, it may not necessarily be ethical.
legal, it is always ethical.
Overall feedback: Ethical and legal are not the same. Even if an action is legal,
1. The retention of company profit would be most easily decided in a(n)
limited liability company
Overall feedback: Sole proprietorships are the most common form of business ownership. In a sole
1. Selling products to another country is called
Overall feedback: Exporting is the commercial activity of selling and shipping domestically-produced
goods to another country.
* 2. America purchases over fift
MGT 204 Training & Development
March 15, 2016
DUE BY 11:59 P.M., March 18, 2016
Please highlight, underline or bold the best answer.
Multiple Choice, 10 pts. each:
1. Which of the following statements is true of human capital?
Workers originally formed unions:
as social organizations.
to protect themselves from intolerable work conditions and unfair treatment.
as a way to increase job security and gain political power.
to have the rights to strike and to picket.
The AFL was an
You are here: Home / Created Articles / Action Learning (sets) Reg Revens An experiential
Upcoming Online Training
1. The personal satisfaction people feel when they receive recognition for their efforts is considered to be
a(n) _ reward.
Overall feedback: Intrinsic rewards come from inside a person. Feelings of accomplishmen
It would be fair to say that many a good strategic plan failed to be executed successfully
due to the lack of resources - typically a lack of money, people or both. In operational planning it
is therefore very important to be re
Companies worldwide are
benefiting from the uee of
aotion learning to generate
buaineee solutions and
develop leaders. an.
BY MICHAEL .J. MARQUARDT
ction learning is a powerful orga—
A nisational tool that works l
#3 Discussion Questions
1. If you had to choose between adventure learning and
action learning for developing an effective team,
which would you choose? Defend your choice.
Adventure learning focuses on the development of
teamwork and l
Discussion Board Questions
Needs assessment involves organization, person, and task
analysis. Which one of these analyses do you believe is
most important? Which is least important? Why?
Per our textbook an organization analysis involves
determining the a
Action learning gives teams or work groups an actual problem, has
them work on solving
it and committing to an action plan, and then holds them accountable for
carrying out the
plan.68 Companies use action learning to solve important probl
This guide has been developed using
materials provided by the Overseas
Development Institute's Research and
Policy in Development (RAPID) Programme
Action Learning Sets
Food Security Information for Action
WHAT THEY ARE
1. _ is the process of setting up business units to do specialized tasks such as marketing and
Division of Labor
Overall feedback: The process of dividing the organizational functio
1. To strengthen its manufacturing base in the future, U.S. producers must
shift their focus from quality to volume.
adopt new, innovative production techniques.
increasingly rely on outsourcing.
invest in green energy, even if it means increased costs.
29 March 2016
Upon reviewing the article, Rakesh Gangwels leadership style has an authoritarian base
with a democratic edge, to where he is open to suggestions and changes. While in the position at
CHAPTER 15 - Marketing: Developing and Implementing Customer-Oriented
Channel of Distribution
a whole set of marketing intermediaries -wholesalers and
retailers- that join together to transport and store goods in their path (or channel)
CHAPTER 16 - Using Effective Promotional Techniques
an effort by marketers to inform and remind people in the target
market about products and to persuade them to participate in an exchange
the combination of promotional tools an o
CHAPTER 17 - Understanding Financial Information Accounting
Small and sometimes large businesses falter or fail because they dont follow good
Learning some basic accounting terms is mandatory to succeed in business
Financial info is p
CHAPTER 18 - Financial Management
acquiring funds for the firm and managing those funds within it - activities
include: preparing budgets, cash flow analyses, expenditure planning - plant,
equipment and machinery
managing a fi
CHAPTER 19 - Securities Markets
The Function of Securities Markets
Financial marketplaces for stocks and bonds: assist businesses in finding long-term
finding to finance capital needs and provide private investors a place to buy and
sell securities (inves
CHAPTER B - Using Technology to Manage Information
Role of Information Technology:
(DP) Data Processing
business technology in the 1970s; included technology that
supported an existing business and was primarily used to improve the flow of
CHAPTER C - Managing Risk
Minimizing losses from unexpected events
The management of risk is a major issue for businesses throughout the country - events
involving loss mean a great deal to businesspeople - must pay to restore property
and compensate thos
CHAPTER 5 Choosing a form of Business Ownership
Sole Proprietorship the most common form of business ownership a business that is owned
and usually managed by one person (easy to dissolve)
Ease of starting and ending the business
CHAPTER 6 Entrepreneurship and Starting a Small Business
Entrepreneurship accepting the risk of starting and running a business
Reasons: Opportunity, Profit, Independence, Challenge
Attributes: Self Directed, Self-Disciplined, Self-Nurturing,
CHAPTER 7 Management, Leadership, and Employee Empowerment
the process used to accomplish organizational goals through
planning, organizing, leading, and controlling people and other
organizational resources; management is the carrying out of t