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International Journal of Business and Social Science
Vol. 2 No. 20; November 2011
One Hundred Years Later: What Would Frederick W. Taylor Say?
Lewis A. Myers, Jr.
Professor of Management
St. Edwards University
3001 South Congress Avenue
Austin, Texas 7870
C AT E R P I L L A R , I N C
I N T E G R AT E WA S T E E L I M I N AT I O N T E C H N I Q U E S I N T O T R A I N I N G D E V E L O P M E N T
WEEK 5 ASSIGNMENT 1
BY TOM FRANTZ
P R O F E S S O R PAT R I C K C A R B O N
MBA5140-8-5
MARCH 5TH, 2017
AGENDA
H
FrantzTMBA5140-8-4
1
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FrantzTMBA5140-8-1
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FrantzTMBA5140-8-6
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Student: Thomas E Frantz
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NORTHCENTRAL UNIVERSITY
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Student: Shayquon Neely
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NORTHCENTRAL UNIVERSITY
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RESEARCH
Proposing a carpal tunnel
treatment centre: The
Shouldice model revisited
Hazim Sadideen, Faddy Sadideen
ABSTRACT
The Shouldice Hospital prides itself with excellent hernia repair outcomes. The Shouldice concept
exhibits a unique, successful busi
Primary Care
Demand Forecasting and Capacity
Management in Primary Care
By William M. Heroman, MD, MBA, CPE, FAAP, Charles B. Davis, MD, FAAP, and Kenneth L. Farmer Jr., MD, FAAFP
In this article
Examine how a practical approach to demand
forecasting and
Service Blueprinting:
A PRACTICAL TECHNIQUE
FOR SERVICE INNOVATION
Mary Jo Bitner
Amy L. Ostrom
Felicia N. Morgan
S
ervices represent approximately 80 percent of the U.S. GDP and a
growing percentage of the GDPs of countries around the world.
Companies, g
Entrepreneurial Executive
Volume 20, 2015
GET A CLUE: HOW ENTREPRENEURS CAN MANAGE
THE SERVICE EXPERIENCE TO DIFFERENTIATE
THEMSELVES & PROVIDE VALUE PROPOSITIONS
THAT MAXIMIZE CUSTOMER SATISFACTION
Eileen Wall-Mullen, St. Marys University
Brooke R. Envic
Misbehaving Agents
PAUL GOODWIN
INTRODUCTION:
PRINCIPAL VS. AGENTS
H
ave you ever suspected that a garage
is persuading you to have expensive repair work carried out on your car
and the repairs theyre calling for are
unnecessary? Or perhaps you worry tha
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https:/www.youtube.com/watch?v=leMOReAE2hk
What is Operations Management?
By Samantha Porter
Published: April 29, 2014
1. Operations management the management systems or processes that create goods and/or provide
services
Goods physical items that includ
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FrantzTMBA5140-8-2
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MBA5140-7
1
Green Sourcing Process for McDonalds Restaurants
McDonald's is a well-known fast food restaurant and easily identified by its branding, the
famed golden arches. McDonald's offers menu favorites, flavors, and tastes, at their restaurant
locatio
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Waste Elimination:
Integrating Techniques into Training Development
Jeremy McNair
Northcentral University
Presentation prepared for
MBA5140-8, Week 5 Assignment
Agenda
Overview of Caterpillar Inc.
History
Implementation of Future Quality Improvements
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QUALITY
IMPROVEMENT
PROCESS AND THE
C AT E R P I L L A R
S T O RY
JULIE LAWR ENCE-MANLEY
NORTHCENTRAL UNIVERSITY
CATERPILL A
R
STANDARDS
Y E S T E R D A Y, T O D A Y A N D T O M O R R O W
HISTORY OF CATERPILLAR
INC.
1925Began production line with five tr
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