Pretty easy, overall.
I would recommend this course for any health professional the information is so vital and will help you in customers service, quality of care and delivery and the laws that will protect you and the customers that you serve.
The highlight of this course was customer satisfaction and how it plays a vital part in the health care industry and if it is poorly done a company or facility can be closed down because of it.
Hours per week:
Advice for students:
Discipline of the required reading.