Not too easy. Not too difficult.
I recommend this course because it gets you to open up your mind on how to take a procedure in place and make it better.
In this course I learned the come up with a flow chart of a procedure at work and apply the fish bone diagram to a special cause problem and come up with a solution.
Hours per week:
Advice for students:
My advice for students taking this course would be to read the chapters of the book and think on how you can be better in your current employment.