Valentina Zuleta Ortiz
Quality Service Assurance
7/17/14 5:54 PM
7/17/14 7:38 PM
60 out of 100 points
1 hour, 43 minutes out of 2 hours.
Instructions This quiz consist o
QUALITY SERVICE ASSURANCE
May 4, 20014
1. Describe the type of hospitality industry and its main categories of employees.
The type of industry tha
1. Which was your impression when arriving at our business?
It is very significant to our customers make them feel important. Cleanliness,
organization and location of the property is the begin of imprecision. Everything comes
through the eyes; we sell wh