These are the automatically
computed results of your exam.
Grades for essay questions, and
comments from your instructor, are Points Received:
in the "Details" section below.
Just what is employee involvement? Is it always good? What key elements are necessary to keep it going? Are there
different kinds of involvement?
Ans) Employee involvement is based upon the distinguishment that the triumph of any organization is
The authors of our text talk about the Baldrige Award throughout their book. In previous versions, they even
designed their text around this award. Given that our course is about TQM, an in-depth discussion of the Deming
Award would seem to be appropriate
When we talk about a system view, what are we interested in and why? Why is a system view so important to have
if you are going to implement TQM?
Ans) System approach is focusing on the total outcome and the tasks associated with gaining an overall
Are Dr. Demings 14 Points clear, concise, and achievable? If not, what do you think he had in mind? In Demings
view, who needs to do what and why?
Ans) I would have chosen all three of the of the 14 that you chose because they speak to the mission of
How do leaders behave when they are implementing TQM? What expectations should they set? What kind of
leaders do TQM leaders need to be?
Ans) Total Quality Management is aimed at improving the efficiency of the business, by maximizing the
profits and redu
Course Project Part 1
Mr. Edwards Decision to attend College
PROJ595: Project Risk Management
November 13, 2016
Professor Billy Stone
This paper is about the decisions that Mr. Donald Edwards made, that led him to DeVry
University. After sp
Risk Paper 2
StaffSoultions Inc. started its company October
2003 and is seeking new business. StaffSoultions
Inc. have decided to research the prospect of
creating a Web APP that will allow new customers
to find parkin
Week 1 Quiz
1. Question :
(TCO 7 & 8) The two general approaches to forecasting are
qualitative and quantitative
mathematical and statistical
judgmental and qualitative
historical and associative
judgmental and associative
Teams are something we talk about a lot when it comes to TQM. Why are teams instrumental to TQM, or are they?
What kinds of teams exist in a TQM operation?
Ans) A team is an assembly of individuals with a full set of reciprocal aptitudes needed to finish
Let's carefully examine the theory and practice of successfully drafting a lengthy document, such
as a formal report or proposal.
For this discussion, begin by reviewing the section in Chapter 2: Writing Initial Drafts (page 51).
I also recommend explorin
1. Question :
(TCO 6) An effective leadership system is designed to accomplish all of
the following, except _.
encourage initiative and risk taking
set expectations for performance improvement
ensure that organization takes precedence over
Presentations in the workplace include everything from casual conversations in front of a few
colleagues to making sales pitches to customers to giving speeches to large audiences. Further, as
more and more organizations conduct business in multiple locat
1. (TCO 1) Which of the following factors allowed Frederick Taylor's scientific management philosophy to
work well at the turn of the 20th century? (Points : 6)
Hourly workers lacked education.
Unionization of workers did not exist.
Hand labor was dominan
What is total quality management (TQM)? Is it something you can install, like a refrigerator? How do you know
TQM when you see it?
This section lists options that can be used to view responses.
Ans) Class I really like the answers and examples that you al
As we all know, the amount of information on the Internet is growing exponentially.
Consequently, the need for creating or converting information into web-friendly formats is
growing rapidly, as well. Technical communicators now often write content for we
What are the dimensions of service quality? How do these dimensions affect a customer perception? How do the
quality dimensions, as defined by David Garvin, relate to the dimensions of service quality?
Ans) Being more responsive to client necessities is a
We often think of writing as a solitary task. However, as our text states, collaboration with
coworkers and with subject matter experts (SMEs) actually rank as two of the most important
skills for technical writers in the workplace. So, lets discuss some
Even in technical documents a picture can equal a thousand words.
You can create illustrations, such as graphs, charts, diagrams, schematics, and images using a
variety of software applications, such as Microsoft Visio, PowerPoint or Excel, and Adobe
In this exploration of the final two stages of the writing process, we examine the value and
mechanics of revising and proofreading our documents. A review of Chapter 2: Revising Drafts
(page 5254) and Chapter 17 on style is a good place to begin. For thi