Lecture - Total Quality Management Pt. 1
Everyone has had a bad quality experience, whether it was poor customer service or a product
that didnt work, at some point all consumers experience poor quality. Poor qual
WHAT IS ORGANIZATIONAL
Also known as reorganization, restructuring and turnaround.
Organizational change occurs when businessstrategies or major sections of
an organization are altered. It is defined as a change that has significant
effects on the
THE ABILITY TO RELATE TO COLLEAGUES AND
CUSTOMERS, INSPIRE OTHERS, RESOLVE
CONFLICTS, BE TACTFUL, UNDERSTAND CULTURES,
AND SHOW DIPLOMACY.
Interpersonal Relationships are social
associations, connections or affiliations
How We Spend Our Time
Transactional Analysis or TA is a way of
and changing human behavior
why communication fails and how it can
one to one relationships
October 5, 2008
Life at its best is a series of challenges. A big
enough challenge will bring out strengths and
abilities, you never knew you had. Take on
challenges and you will bring yourself to life.
Attitude is everything
The American Heritage Dicti
HOW MUCH DO YOU SEE OF AN ICEBERG?
ONLY 10 OF
90% IS BELOW
ABOVE SEA LEVEL
BELOW SEA LEVEL
The Iceberg phenomena is also
Nora E. Boydston
To begin with, my grammar used to be worse than it is. It was interesting to learn
about Ethos, Pathos and Logos. I did not no about the difference of advertisements, essays and topic
One day, a
crow saw a
piece of cake
on the wall.
He pick-ed it up
with his beak
and flew away.
He sat on the
He was ready to
branch of a
eat the cake.
Just then, a fox
came upto the
He saw the
cake and wanted to eat it.
He had an idea.