Technological University of the Philippines Visayas
MGMT 02

Spring 2014
Chapter 17:WAITING LINES
Waiting linesWHY IS THERE WAITING LINES?
GOAL OF QUEUING ANALYSIS
Queuing theory a mathematical approach to the analysis of waiting lines.
2 basic categories of cost in a queuing situation
associated with customers waiting for s
Technological University of the Philippines Visayas
MGMT 02

Spring 2014
Chapter 17:WAITING LINES
Waiting linesWHY IS THERE WAITING LINES?
GOAL OF QUEUING ANALYSIS
Queuing theory a mathematical approach to the analysis of waiting lines.
2 basic categories of cost in a queuing situation
associated with customers waiting for s
Technological University of the Philippines Visayas
MGMT 02

Spring 2014
Chapter 17:WAITING LINES
Waiting linesWHY IS THERE WAITING LINES?
GOAL OF QUEUING ANALYSIS
Queuing theory a mathematical approach to the analysis of waiting lines.
2 basic categories of cost in a queuing situation
associated with customers waiting for s
Technological University of the Philippines Visayas
MGMT 02

Spring 2014
Chapter 17:WAITING LINES
Waiting linesWHY IS THERE WAITING LINES?
GOAL OF QUEUING ANALYSIS
Queuing theory a mathematical approach to the analysis of waiting lines.
2 basic categories of cost in a queuing situation
associated with customers waiting for s
Technological University of the Philippines Visayas
MGMT 02

Spring 2014
Chapter 17:WAITING LINES
Waiting linesWHY IS THERE WAITING LINES?
GOAL OF QUEUING ANALYSIS
Queuing theory a mathematical approach to the analysis of waiting lines.
2 basic categories of cost in a queuing situation
associated with customers waiting for s
Technological University of the Philippines Visayas
MGMT 02

Spring 2014
Chapter 17:WAITING LINES
Waiting linesWHY IS THERE WAITING LINES?
GOAL OF QUEUING ANALYSIS
Queuing theory a mathematical approach to the analysis of waiting lines.
2 basic categories of cost in a queuing situation
associated with customers waiting for s
Technological University of the Philippines Visayas
MGMT 02

Spring 2014
Chapter 17:WAITING LINES
Waiting linesWHY IS THERE WAITING LINES?
GOAL OF QUEUING ANALYSIS
Queuing theory a mathematical approach to the analysis of waiting lines.
2 basic categories of cost in a queuing situation
associated with customers waiting for s
Technological University of the Philippines Visayas
MGMT 02

Spring 2014
Chapter 17:WAITING LINES
Waiting linesWHY IS THERE WAITING LINES?
GOAL OF QUEUING ANALYSIS
Queuing theory a mathematical approach to the analysis of waiting lines.
2 basic categories of cost in a queuing situation
associated with customers waiting for s
Technological University of the Philippines Visayas
MGMT 02

Spring 2014
Chapter 17:WAITING LINES
Waiting linesWHY IS THERE WAITING LINES?
GOAL OF QUEUING ANALYSIS
Queuing theory a mathematical approach to the analysis of waiting lines.
2 basic categories of cost in a queuing situation
associated with customers waiting for s
Technological University of the Philippines Visayas
MGMT 02

Spring 2014
Chapter 17:WAITING LINES
Waiting linesWHY IS THERE WAITING LINES?
GOAL OF QUEUING ANALYSIS
Queuing theory a mathematical approach to the analysis of waiting lines.
2 basic categories of cost in a queuing situation
associated with customers waiting for s
Technological University of the Philippines Visayas
MGMT 02

Spring 2014
Chapter 17:WAITING LINES
Waiting linesWHY IS THERE WAITING LINES?
GOAL OF QUEUING ANALYSIS
Queuing theory a mathematical approach to the analysis of waiting lines.
2 basic categories of cost in a queuing situation
associated with customers waiting for s
Technological University of the Philippines Visayas
MGMT 02

Spring 2014
Chapter 17:WAITING LINES
Waiting linesWHY IS THERE WAITING LINES?
GOAL OF QUEUING ANALYSIS
Queuing theory a mathematical approach to the analysis of waiting lines.
2 basic categories of cost in a queuing situation
associated with customers waiting for s
Technological University of the Philippines Visayas
MGMT 02

Spring 2014
Chapter 17:WAITING LINES
Waiting linesWHY IS THERE WAITING LINES?
GOAL OF QUEUING ANALYSIS
Queuing theory a mathematical approach to the analysis of waiting lines.
2 basic categories of cost in a queuing situation
associated with customers waiting for s
Technological University of the Philippines Visayas
MGMT 02

Spring 2014
Chapter 17:WAITING LINES
Waiting linesWHY IS THERE WAITING LINES?
GOAL OF QUEUING ANALYSIS
Queuing theory a mathematical approach to the analysis of waiting lines.
2 basic categories of cost in a queuing situation
associated with customers waiting for s
Technological University of the Philippines Visayas
MGMT 02

Spring 2014
Chapter 17:WAITING LINES
Waiting linesWHY IS THERE WAITING LINES?
GOAL OF QUEUING ANALYSIS
Queuing theory a mathematical approach to the analysis of waiting lines.
2 basic categories of cost in a queuing situation
associated with customers waiting for s
Technological University of the Philippines Visayas
MGMT 02

Spring 2014
Chapter 17:WAITING LINES
Waiting linesWHY IS THERE WAITING LINES?
GOAL OF QUEUING ANALYSIS
Queuing theory a mathematical approach to the analysis of waiting lines.
2 basic categories of cost in a queuing situation
associated with customers waiting for s
Technological University of the Philippines Visayas
MGMT 02

Spring 2014
Chapter 17:WAITING LINES
Waiting linesWHY IS THERE WAITING LINES?
GOAL OF QUEUING ANALYSIS
Queuing theory a mathematical approach to the analysis of waiting lines.
2 basic categories of cost in a queuing situation
associated with customers waiting for s
Technological University of the Philippines Visayas
MGMT 02

Spring 2014
Chapter 17:WAITING LINES
Waiting linesWHY IS THERE WAITING LINES?
GOAL OF QUEUING ANALYSIS
Queuing theory a mathematical approach to the analysis of waiting lines.
2 basic categories of cost in a queuing situation
associated with customers waiting for s
Technological University of the Philippines Visayas
MGMT 02

Spring 2014
Chapter 17:WAITING LINES
Waiting linesWHY IS THERE WAITING LINES?
GOAL OF QUEUING ANALYSIS
Queuing theory a mathematical approach to the analysis of waiting lines.
2 basic categories of cost in a queuing situation
associated with customers waiting for s
Technological University of the Philippines Visayas
MGMT 02

Spring 2014
Chapter 17:WAITING LINES
Waiting linesWHY IS THERE WAITING LINES?
GOAL OF QUEUING ANALYSIS
Queuing theory a mathematical approach to the analysis of waiting lines.
2 basic categories of cost in a queuing situation
associated with customers waiting for s
Technological University of the Philippines Visayas
MGMT 02

Spring 2014
Chapter 17:WAITING LINES
Waiting linesWHY IS THERE WAITING LINES?
GOAL OF QUEUING ANALYSIS
Queuing theory a mathematical approach to the analysis of waiting lines.
2 basic categories of cost in a queuing situation
associated with customers waiting for s
Technological University of the Philippines Visayas
MGMT 02

Spring 2014
Chapter 17:WAITING LINES
Waiting linesWHY IS THERE WAITING LINES?
GOAL OF QUEUING ANALYSIS
Queuing theory a mathematical approach to the analysis of waiting lines.
2 basic categories of cost in a queuing situation
associated with customers waiting for s
Technological University of the Philippines Visayas
MGMT 02

Spring 2014
Chapter 17:WAITING LINES
Waiting linesWHY IS THERE WAITING LINES?
GOAL OF QUEUING ANALYSIS
Queuing theory a mathematical approach to the analysis of waiting lines.
2 basic categories of cost in a queuing situation
associated with customers waiting for s