Matching demand to capacity
Placement and amount depends on product
Focus on cost and flexibility
Total Quality Management
Chapter 4: Processes
What do we know?
Defined our product characteristics
Approximated Industry demand
Defined a location
Established our supply chain
What do we not know?
How do we plan to create our product or
Exam 1 Review
Ch. 1 What is operations?
Ch. 4 Processes
Ch.10 Supply chain management
Global Supply Chain
Operations-creation and delivery of goods and services that satisfies a need for a customer
Add customer value and benefits
Forecasting Chapter 2
What is a forecast?
A guess or estimation of future events based on previous
How does an operations manager use forecast?
Helps the manager design a system
Helps managers plan use for t
Chapter 1: What is operations management?
The operations function
Creation and delivery of goods or services that satisfies needs for the consumer
Conversion of skills, raw materials , energy, components, information
Why study operations?
MG 370 Operations Management
How things are made
There are a lot of decisions that go in to the creation of a product. For instance, the
company needs to first establish what they are creating, then figure out what ty