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Businesses are affected by consumers in the economy very significantly. For the long-term survival, growth and prosperity of business, it is essential that the consumers / customers are satisfied with the quality of goods and services offered by the business.
The services include supply of electricity, banking, financing, transport, communication, construction, medical treatment, etc. Businesses are affected by consumers in the economy very significantly
Hours per week:
Advice for students:
Consumers are aware of their rights and duties mentioned under the Consumer Protection Act. Many business enterprises have laid down standards of quality and norms of customer care to protect the interest of consumers.