An Introduction to Operations
What is Operation ?
o Operations is that part of a business organization that is
responsible for producing goods and/ or services.
o Operationsrefers to manufacturing, service, and health care
The Process View of the
Week 1: Review
Examples of processes (Operations)
Understanding the Supply Process:
Evaluating Process Capacity
Lecture Theme: Process Analyses
To match supply with demand, we must study the maximum
amount (supply) that a process can produce at a given unit of time.
Lets do process analyse
Strategic Planning and
Strategic planning involves determining longterm objectives, predicting future trends, and
projecting the need for new products and
Organizations often perform a SWOT analysis:
Strengths, Weaknesses, Oppo
Outline of Course
Content Phase One Theory & Fundamentals
Content Phase Two Practical Tools &
- Individual written & verbal presentations
- Group written & verbal presentatio
The most optimum solution to this case would be answer number two; as it will
both keep my company away of any legal accusations and enhance its social image.
Furthermore, taking the second option will keep me on track of ethical professiona