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FIN 418 Total Quality Management

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  • Top Course Tags

    A Few Big Assignments

    Background Knowledge Expected

    Many Small Assignments

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    • Profile picture
    Jul 25, 2016
    | Would recommend.

    Not too easy. Not too difficult.

    Course Overview:

    Students will gain knowlegdge and skills of organization-wide efforts to install and make permanent a climate in which an organization continuously improves its ability to deliver high-quality products and services to customers

    Course highlights:

    I learnt management approach to long–term success through customer satisfaction i.e. in a TQM effort, all members of an organization participate in improving processes, products, services, and the culture in which they work.

    Hours per week:

    9-11 hours

    Advice for students:

    Group discussions and class attendance is vital for success in this course as well as personal reading.

    • Summer 2015
    • Yes
    • Background Knowledge Expected Many Small Assignments A Few Big Assignments

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