The Hong Kong University of Science and Technology
Industrial Engineering and Modern Statistics
IELM 2010

Spring 2014
IELM2010 Assignment 3
Due by 5pm on 25 April 2014, Room 5567
1. Analysis of Hospital Emergence Room (ER)
a.
A hospital ER is currently organized so that all patients register through an initial checkin process.
At his or her turn, each patient is seen by
The Hong Kong University of Science and Technology
Industrial Engineering and Modern Statistics
IELM 2010

Fall 2016
IELM 2010, Fall 2016
Assignment 5 (Due at 5 PM, Friday, Nov 25)
Question 1 FixedOrder Quantity Model
A distributor of computers needs to determine the order quantity and the reorder point for
one product it carries. The following data refer to a specific
The Hong Kong University of Science and Technology
Industrial Engineering and Modern Statistics
IELM 2010

Spring 2014
Inventory Management (c)
IELM 2010
Prof. Xin WANG
IELM Dept, HKUST
Fall, 2016
*Some materials adapted from Prof. Mustafa Akan and Prof. Sunder Kekre at CMU
Motivating Question
A.
B.
C.
D.
A newsboy is ordering todays newspaper. The demand
for the newspape
The Hong Kong University of Science and Technology
Industrial Engineering and Modern Statistics
IELM 2010

Spring 2014
Project Management
IELM 2010
Prof. Xin WANG
IELM Dept, HKUST
Fall, 2016
*Some materials adapted from Prof. Mustafa Akan and at CMU
Learning Objective
Basic project management concepts:
q
q
q
q
What is a project?
Structuring projects
Phases of project mana
The Hong Kong University of Science and Technology
Industrial Engineering and Modern Statistics
IELM 2010

Spring 2014
Process Analysis and Process
Selection
IELM 2010
Prof. Xin WANG
IELM Dept, HKUST
Fall, 2016
*Some materials adapted from Prof. Mustafa Akan and Prof. Sunder Kekre at CMU
Course Logistics
Assignment 3 is posted on Canvas.
Due at 11 am, Friday, Oct 14.
Turn
The Hong Kong University of Science and Technology
Industrial Engineering and Modern Statistics
IELM 2010

Spring 2014
Waiting Line Analysis Queueing Theory (a)
IELM 2010
Prof. Xin WANG
IELM Dept, HKUST
Fall, 2016
*Some materials adapted from Prof. Mustafa Akan and Prof. Sunder Kekre at CMU
We Wait in Line Everyday!
iPhone 5 Queue
2
We Wait in Line Everyday!
GTA IV queue
The Hong Kong University of Science and Technology
Industrial Engineering and Modern Statistics
IELM 2010

Spring 2014
Midterm Review (b)
IELM 2010
Prof. Xin WANG
IELM Dept, HKUST
Fall, 2016
*Some materials adapted from Prof. Mustafa Akan and Prof. Sunder Kekre at CMU
Midterm Exam
The midterm exam time is Oct 17, 4:30 pm  5:50 pm.
The exam locations are 2306 and 2303. Ea
The Hong Kong University of Science and Technology
Industrial Engineering and Modern Statistics
IELM 2010

Spring 2014
Waiting Line Analysis Queueing Theory (b)
IELM 2010
Prof. Xin WANG
IELM Dept, HKUST
Fall, 2016
*Some materials adapted from Prof. Mustafa Akan and Prof. Sunder Kekre at CMU
Review
Servicing System
Servers
Customer
Arrivals
Waiting Line
Exit
Utilization =
The Hong Kong University of Science and Technology
Industrial Engineering and Modern Statistics
IELM 2010

Spring 2014
Inventory Management (a)
IELM 2010
Prof. Xin WANG
IELM Dept, HKUST
Fall, 2016
*Some materials adapted from Prof. Mustafa Akan and Prof. Sunder Kekre at CMU
Inventory
Definition: The stock of any item or resource used
in an organization
Previously, we also
The Hong Kong University of Science and Technology
Industrial Engineering and Modern Statistics
IELM 2010

Spring 2014
Probability Basics
Prof. Xin WANG
IELM Dept, HKUST
Fall, 2016
*Some materials adapted from Prof. Ajay Joneja and Prof. Jeff Hong
Motivating Questions
How many students have registered for this class?
105
How many students will attend the next class?
The n
The Hong Kong University of Science and Technology
Industrial Engineering and Modern Statistics
IELM 2010

Spring 2014
Optimization: Linear
Programming and Beyond
Prof. Xin Wang
IELM Dept, HKUST
Fall 2016
*Some materials adapted from Prof. Ajay Joneja and Prof. Jeff Hong
Course Logistics
n
Office Hour: 3:30 4:30 pm, every Friday
n
Homework Assignment 1 is posted.
q
q
q
q
The Hong Kong University of Science and Technology
Industrial Engineering and Modern Statistics
IELM 2010

Spring 2014
Game Theory: A Beautiful Mind
Prof. Xin WANG
IELM Dept, HKUST
Fall, 2016
*Some materials adapted from Prof. Ajay Joneja and Prof. Jeff Hong
Pick a Number
n
Pick a number between 0 and 100. The person whose
number is closest to the twothirds of the class
The Hong Kong University of Science and Technology
Industrial Engineering and Modern Statistics
IELM 2010

Spring 2014
Midterm Review (a)
IELM 2010
Prof. Xin WANG
IELM Dept, HKUST
Fall, 2016
*Some materials adapted from Prof. Mustafa Akan and Prof. Sunder Kekre at CMU
Course Logistics
No tutorials in the next week.
Office hours every week
q
q
q
q
Prof. Xin Wang: Friday, 3
The Hong Kong University of Science and Technology
Industrial Engineering and Modern Statistics
IELM 2010

Spring 2014
IELM 2010
Industrial Engineering and Modern Logistics
Introduction to Industrial
Engineering
Prof. Xin WANG
IELM Dept, HKUST
Fall, 2016
*Some materials adapted from Prof. Ajay Joneja and Prof. Jeff Hong
Who is Xin Wang? A Bit about Myself
n
n
n
n
n
n
2001
The Hong Kong University of Science and Technology
Industrial Engineering and Modern Statistics
IELM 2010

Spring 2014
Revenue Management
IELM 2010
Prof. Xin WANG
IELM Dept, HKUST
Fall, 2016
*Some materials adapted from Prof. Mustafa Akan and Prof. Sunder Kekre at CMU
What is Revenue Management?
Revenue management is a technique to maximize the
revenue earned from a fixed
The Hong Kong University of Science and Technology
Industrial Engineering and Modern Statistics
IELM 2010

Spring 2014
Supply Chain Management
IELM 2010
Prof. Xin WANG
IELM Dept, HKUST
Fall, 2016
*Some materials adapted from Prof. Mustafa Akan and at CMU
Assignment 5
Assignment 5 has been posted on canvas.
Due at 5 pm, Friday, Nov 25.
2
Agenda
SupplyChain Management
Bull
The Hong Kong University of Science and Technology
Industrial Engineering and Modern Statistics
IELM 2010

Spring 2014
IELM2010 Industrial Engineering and Modern Logistics
Expected Learning Outcomes and Course Objectives
Obtain a basic ability to apply mathematics and engineering knowledge to formulate and
optimize an operation of a business.
Obtain a basic know
The Hong Kong University of Science and Technology
Industrial Engineering and Modern Statistics
IELM 2010

Fall 2016
IELM 2010, Fall 2016
Assignment 6 (Due at 5 PM, Friday, Dec 9)
Question 1 Supply Chain Management
Answer the following questions related to the supply chain management game.
(a) What is the bullwhip effect?
(b) If the lead time changes from 2 weeks to 3 w
The Hong Kong University of Science and Technology
Industrial Engineering and Modern Statistics
IELM 2010

Fall 2016
IELM 2010, Fall 2016
Assignment 5 (Due at 5 PM, Friday, Nov 25)
Question 1 FixedOrder Quantity Model
A distributor of computers needs to determine the order quantity and the reorder point for
one product it carries. The following data refer to a specific
The Hong Kong University of Science and Technology
Industrial Engineering and Modern Statistics
IELM 2010

Fall 2016
Productivity and Process
Analysis
IELM 2010
Prof. Xin WANG
IELM Dept, HKUST
Fall, 2016
*Some materials adapted from Prof. Mustafa Akan and Prof. Sunder Kekre at CMU
Course Logistics
Next Weeks Tutorials
q
q
q
q
I will host the next two tutorials.
Please e
The Hong Kong University of Science and Technology
Industrial Engineering and Modern Statistics
IELM 2010

Fall 2016
Inventory Management (b)
IELM 2010
Prof. Xin WANG
IELM Dept, HKUST
Fall, 2016
*Some materials adapted from Prof. Mustafa Akan and Prof. Sunder Kekre at CMU
Why Hold Inventory?
To provide a safeguard for unpredictable variability in
demand or supply (safet
The Hong Kong University of Science and Technology
Industrial Engineering and Modern Statistics
IELM 2010

Fall 2016
Final Review
IELM 2010
Prof. Xin WANG
IELM Dept, HKUST
Fall, 2016
*Some materials adapted from Prof. Mustafa Akan and Prof. Sunder Kekre at CMU
Final Exam
Time: 4:30 pm 6:30 pm, Wednesday, Dec 14.
Location: LTL, CYT Building.
Closedbook and closednote.
The Hong Kong University of Science and Technology
Industrial Engineering and Modern Statistics
IELM 2010

Fall 2016
IELM 2010, Fall 2016
Assignment 4 (Due at 5 PM, Friday, Nov 11)
Question 1 M/M/1
Jiffy Lube operates a fast lube and oil change garage. On a typical day, customers arrive
at the rate of three per hour and lube jobs are performed at an average rate of one
The Hong Kong University of Science and Technology
Industrial Engineering and Modern Statistics
IELM 2010

Fall 2016
IELM 2010, Fall 2016
Assignment 3 (Due at 11 AM, Friday, Oct 14)
Question 1 Productivity
From a firms financial statement, you obtained the following data (in the unit of $1,000):
Total Output
Input
13,500
Labor
Material
Capital
Energy
Total Input
3000
15
The Hong Kong University of Science and Technology
Industrial Engineering and Modern Statistics
IELM 2010

Fall 2016
IELM 2010, Fall 2016
Assignment 4 (Due at 5 PM, Friday, Nov 11)
Question 1 M/M/1
Jiffy Lube operates a fast lube and oil change garage. On a typical day, customers arrive
at the rate of three per hour and lube jobs are performed at an average rate of one
The Hong Kong University of Science and Technology
Industrial Engineering and Modern Statistics
IELM 2010

Fall 2016
IELM 2010, Fall 2016
Assignment 6 (Due at 5 PM, Friday, Dec 9)
Question 1 Supply Chain Management
Answer the following questions related to the supply chain management game.
(a) What is the bullwhip effect?
(b) If the lead time changes from 2 weeks to 3 w
The Hong Kong University of Science and Technology
Industrial Engineering and Modern Statistics
IELM 2010

Spring 2014
IELM 2010 Tutorial 7
Miranda & Li Hao
14th & 15th, Nov.
Inventory Management
When to order?
How much to order?
How to determine the service level?
ROP and SS
ROP and SS
ROP=Average demand during lead time + SS
What determines Safety Stock?
Service l
The Hong Kong University of Science and Technology
Industrial Engineering and Modern Statistics
IELM 2010

Spring 2014
Probability Basics
Prof. Xin WANG
IELM Dept, HKUST
Fall, 2016
*Some materials adapted from Prof. Ajay Joneja and Prof. Jeff Hong
Motivating Questions
How many students have registered for this class?
q
105
How many students will attend the next class?
2
D
The Hong Kong University of Science and Technology
Industrial Engineering and Modern Statistics
IELM 2010

Spring 2014
Waiting Line Analysis Queueing Theory (a)
IELM 2010
Prof. Xin WANG
IELM Dept, HKUST
Fall, 2016
*Some materials adapted from Prof. Mustafa Akan and Prof. Sunder Kekre at CMU
We Wait in Line Everyday!
iPhone 5 Queue
2
We Wait in Line Everyday!
GTA IV queue
The Hong Kong University of Science and Technology
Industrial Engineering and Modern Statistics
IELM 2010

Spring 2014
IELM 2010 Industrial Engineering and Modern Logistics Name:
Fall 2015, Exam II
SID:
Max time: 2 Hours, Max Score: 50
Q1. Short Questions
[2+2+4+2+2=12]
(a) Give two reasons why we use the concept of sampling in statistical quality control.
For each case,