Caritas Bianchi College of Careers
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Caritas Bianchi College of Careers (明愛白英奇專業學校) ** School Info Caritas Bianchi College of Careers (明愛白英奇專業學校) has 4 departments in Course Hero with 94 documents.

  • Hong Kong, Hong Kong

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  • BRA
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  • HOTEL
    • 34 Documents

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Caritas Bianchi College of Careers Documents (94)

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  • 38 pages Lesson 1967 Riots
    • Lesson 1967 Riots
    • Caritas Bianchi College of Careers
    • Hong Kong History
    • HL GE0222 - Fall 2017
    • THE 1967 RIOTS IN HONG KONG 1 - - ( ) - (22:01) https:/www.youtube.com/watch?v=YiE2vsZh eBk 2 POLITICAL MOBILIZATION: FROM VIOLENT DEMONSTRATIONS TO GENERAL STRIKES The Factional Politics in the PRC The Target of Rioters: The Hong Kong Government Afte
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    Lesson 1967 Riots

  • 3 pages 呂大樂 我們從未認真思考過20160502

    呂大樂 我們從未認真思考過20160502

  • 4 pages 六七暴動如何影響港府往後的勞工法例改革

    六七暴動如何影響港府往後的勞工法例改革

  • 1 pages Route
    • Route
    • Caritas Bianchi College of Careers
    • Hong Kong History
    • HL GE0222 - Fall 2017
    • Register Now

    Route

  • 4 pages 论汉语中美女类成语的文化特征
    • 论汉语中美女类成语的文化特征
    • Caritas Bianchi College of Careers
    • Modern Chinese
    • HL LCHI - Summer 2017
    • $13 # g 6 , mxfaii iii) Vol.13 No.6 2010 $11 F] Journal of Hunan University of Science & Technology( Social Science Edition) Nov. 2010 l ii iilialliitgiaiik $4575. (gamete lid ENE 422000) i E:WEF7E$%H#i%i.ilamibikda %@%&<3 Eiit\%\tflx\$f%7f%io $t%t%,#mi
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    论汉语中美女类成语的文化特征

  • 3 pages 三字格聚合词初探
    • 三字格聚合词初探
    • Caritas Bianchi College of Careers
    • Modern Chinese
    • HL LCHI - Summer 2017
    • 533.4"! 2009*;81 .zqama il oi? (kgii? 300171) [in E] aswzsmxeMiriam,uxmmmmwxmwmasism Ridm ammo Matismxmwmuggeammwmamiagst:s- mimwz-zli-WmN5.%mk~&%i$vo [xiii] 2%; WM; M-ia llawmm Iiam i 1979) was: =:a#mm%mz4=7~4~ss 4~u:&mm,mwm#$mwas: Zema wuwmmvmmamaaw
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    三字格聚合词初探

  • 3 pages 试论汉语成语中的儒释道文化
    • 试论汉语成语中的儒释道文化
    • Caritas Bianchi College of Careers
    • Modern Chinese
    • HL LCHI - Summer 2017
    • 34 10 () Vol. 34 No.J O 2013 10 Joumal of Chifeng Univer.; ity (Soc.Sc i) Ocl. 2013 ( 0240) : i; :; ; :HI36.3 :A :1673-2596 (2013 ) 10-0198-03 "
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    试论汉语成语中的儒释道文化

  • 4 pages 简论成语文化中的情绪养生
    • 简论成语文化中的情绪养生
    • Caritas Bianchi College of Careers
    • Modern Chinese
    • HL LCHI - Summer 2017
    • 30 l 2012 2 Journa1 () of Changzhou Institute of Technology( Social ScienErution) Vo l. 30 No. 1 Feb. 2012 ( 2132) : " " :; : H136. 3 :A : 1673 - 0887 (2012 )01 -52 -04 : "."
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    简论成语文化中的情绪养生

  • 3 pages 《老子》成语“信言不美，美言不信”的文化内涵阐释

    《老子》成语“信言不美，美言不信”的文化内涵阐释

  • 2 pages 从成语“无为而治”看“无为”的传统文化内涵

    从成语“无为而治”看“无为”的传统文化内涵

  • 5 pages Information Sheet

    Information Sheet

  • 83 pages Pre Colonial Hong Kong 20160121
    • Pre Colonial Hong Kong 20160121
    • Caritas Bianchi College of Careers
    • Hong Kong History
    • HL GE0222 - Fall 2017
    • The Story of Hong Kong GE011 1 Introduction Module Content Schedule Assignments References 2 A Story The Umbrella Movt 79 https:/www.youtube.com/watch?v=zTdNqf148k 3 What do we want to study? History is composed of: People, Events and Places These Exp
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    Pre Colonial Hong Kong 20160121

  • 35 pages Lesson 3 HK as a Colony 1841-1941
    • Lesson 3 HK as a Colony 1841-1941
    • Caritas Bianchi College of Careers
    • Hong Kong History
    • HL GE0222 - Fall 2017
    • Hong Kong as a Colony (1841-1941) 1 A British Colony Chinese labourers poured into the newly established colony while Europeans came to become rulers The development and extension along the coastal area of the island ( ) to build the Victoria City The Gov
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    Lesson 3 HK as a Colony 1841-1941

  • 22 pages MacLehose Governorship
    • MacLehose Governorship
    • Caritas Bianchi College of Careers
    • Hong Kong History
    • HL GE0222 - Fall 2017
    • THE MACLEHOSE YEARS 25thGovernor of Hong Kong 19 November 1971- 20 May 1982 1 THE MCLEHOSE YEARS What and why were the major policies of the MacLehose Years? What has been the impact of these policies upon the development of Hong Kong? What were the sh
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    MacLehose Governorship

  • 1 pages 成績1.jpg

    成績1.jpg

  • 93 pages Safety, Security & Emergency
    • Safety, Security & Emergency
    • Caritas Bianchi College of Careers
    • HDHM
    • HOTEL 123 - Spring 2017
    • Safety, Security and Emergencies & Overview of Security Department Why do a hotel need Security? 1. Staff responsibilities in guests safety and security 1. Report irregular activities & suspicious personnel seen in the hotel to own superior immediately 2.
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    Safety, Security & Emergency

  • 2 pages CS2
    • CS2
    • Caritas Bianchi College of Careers
    • HDHM
    • HOTEL 123 - Spring 2017
    • Caritas Bianchi College of Careers Higher Diploma in Hospitality Management Customer Services Home Work 2 Case study Name : Gary CHEUNG S/N : 15200147 The real-life cases below are intended to help you apply the principles and concepts of complaint handli
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    CS2

  • 3 pages Exam
    • Exam
    • Caritas Bianchi College of Careers
    • HDHM
    • HOTEL 123 - Spring 2017
    • Short Question @40 1. Personal qualities and attributes @6 Technical Skill, involve specialized knowledge of tools, techniques, methods, or procedures associated with a specific type of activity. @2 Human Relations Skill, the ability of a manager to work
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    Exam

  • 43 pages FO wk 3 Hotel Service & Facilities 080118
    • FO wk 3 Hotel Service & Facilities 080118
    • Caritas Bianchi College of Careers
    • HDHM
    • HOTEL 123 - Spring 2017
    • Services and Facilities The complexity and completeness of hotel services and facilities is highly depended on the hotels type, business volume, manpower and clientele. In general, hotel services and facilities are grouped into SIX categories. 1. Room and
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    FO wk 3 Hotel Service & Facilities 080118

  • 25 pages Reservation
    • Reservation
    • Caritas Bianchi College of Careers
    • HDHM
    • HOTEL 123 - Spring 2017
    • Objectives for Reservations At the completion of this unit, the students will able to: 1. Describe the different types of reservations and identify the information sought during a reservation inquiry and contained in a reservation record. 2. Identify majo
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    Reservation

  • 20 pages The role of room rate-1
    • The role of room rate-1
    • Caritas Bianchi College of Careers
    • HDHM
    • HOTEL 123 - Spring 2017
    • The Role of the Room Rate Ringo Lau THE ROOM RATES IMPACT ON GUEST DEMAND Room rates communicate a great deal about a hotel. Higher than average rates indicate a well-run property. The rate of growth in room prices has held roughly steady at 5.8% per year
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    The role of room rate-1

  • 16 pages FO wk2 Key Skills 080118
    • FO wk2 Key Skills 080118
    • Caritas Bianchi College of Careers
    • HDHM
    • HOTEL 123 - Spring 2017
    • Key Skills Key Skills Domains Fundamental Skills Communicate Manage Information Use Numbers Think & Solve Problem Ref: IVE /High Dip Key Skills Domains Personal Management Skills Demonstrate Positive Attitude and behaviors Be Responsible Be Adaptabl
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    FO wk2 Key Skills 080118

  • 13 pages Overview of Concierge
    • Overview of Concierge
    • Caritas Bianchi College of Careers
    • HDHM
    • HOTEL 123 - Spring 2017
    • 1. The Organization Chart of Concierge Chief Concierge Assistant Concierge Airport Representative Supervisor Airport Representative Bell Captain Doorman Bell attendant Concierge Clerk Driver Parking Attendant 2. What is Concierge ? temp (360p).mp4 The F
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    Overview of Concierge

  • 16 pages Handling customer complaints
    • Handling customer complaints
    • Caritas Bianchi College of Careers
    • HDHM
    • HOTEL 123 - Spring 2017
    • Complaint Handling Definition of Complaint Why do Guests not return? Personal Attitude 68% Merchandise 14% 9% Price Other Contacts Move away Die 5% 3% 1% Welcoming Complaints Complaint Improvement Improved Business Satisfied Customer Complaints are Opport
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    Handling customer complaints

  • 12 pages Harvard Referencing Workshop
    • Harvard Referencing Workshop
    • Caritas Bianchi College of Careers
    • HDHM
    • HOTEL 123 - Spring 2017
    • Harvard Referencing Workshop Referencing- an Introduction Many referencing styles Harvard easy to learn/simple to use Start when search for sources - record all the details - enable accurate referencing later Why reference? Demonstrate researched appropri
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    Harvard Referencing Workshop

  • 40 pages Front office operations presentation 1
    • Front office operations presentation 1
    • Caritas Bianchi College of Careers
    • HDHM
    • HOTEL 123 - Spring 2017
    • Explain the main duties of the reception department and guest cycle process Ringo Lau 1 What is Front Office? 2 temp (360p).mp4 3 Front office operations The front office functions: 1- Reservation 2- Registration 3- Room and Rate assignment 4- Guest servi
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    Front office operations presentation 1

  • 22 pages classification-of-guestrooms-Week 4
    • classification-of-guestrooms-Week 4
    • Caritas Bianchi College of Careers
    • HDHM
    • HOTEL 123 - Spring 2017
    • CLASSIFICATION OF GUESTROOMS According to Number of Beds: Single room a room with a single bed, and is sold to only one person. Twin room a room with two single beds, good for two persons. Double room a room occupied by two persons with one double bed. Do
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    classification-of-guestrooms-Week 4

  • 3 pages Standard of greeting
    • Standard of greeting
    • Caritas Bianchi College of Careers
    • HDHM
    • HOTEL 123 - Spring 2017
    • Hotel staff: "Good Morning - thank you for calling IHG hotel (mention your hotels name), how may I direct your call? " Guest: "I need to speak to someone from room reservation" Hotel Staff: Reservations (Reconfirm the department), Connecting your call Sam
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    Standard of greeting

  • 2 pages FO Assignment and presentation
    • FO Assignment and presentation
    • Caritas Bianchi College of Careers
    • HDHM
    • HOTEL 123 - Spring 2017
    • Assignment of introduction of front office Topic: Desirable and explain the guest cycle of front office in the five stars hotel in details? Submitted and presentation date: December 15, 2015(Class 14) Numbers of word: words of 1500-2000 (15% of marks) Num
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    FO Assignment and presentation

  • 2 pages Housekeeping Assignment
    • Housekeeping Assignment
    • Caritas Bianchi College of Careers
    • HDHM
    • HOTEL 123 - Spring 2017
    • Housekeeping Assignment Name : CHEUNG GARY Class : HDHM Student number: S 15200147 Date : 27-Oct-2015 1)How can Helen and Jesse be creative about recruiting top-notch people for the housekeeping department? Helen and Jesse could be referred to the followi
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    Housekeeping Assignment

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