All childrens Pediatrics: Changing with the times
1. Why is Dr. Carter having such a hard time with the idea of marketing?
Dr. Carter is a very old fashioned physician, who is closed minded to new ideas. He
believes that doctors who are good sho
AN OVERVIEW OF
Define healthcare management and
the role of the healthcare manager
Differentiate between the functions,
roles and responsibilities of
Compare and contrast the key
Define marketing and the progression of
becoming a market-oriented organization
Explain the important role of strategic
marketing in todays healthcare
Distinguish between traditional and soc
Emotional intelligence in labor and delivery
Case for chapters 2 and 13
1. What is your opinion of Dr. Joness emotional intelligence (EI)? Based on a scale of 1-10, with 1
being the lowest, how would you rate DR. Jones? Why?
My opinion of Dr. Joness emot
High Employee Turnover at Hillcrest Memorial Hospital
Case for chapter 3
1. In light of the committees agreement on the causes of the high employee turnover, why should
upper management give attention to the concepts of employee motivation and empowerment
Building a better MIS-Trap
Case for chapter 8
1. What law is being violated by the employees at this health services organization?
The law broken in the organization is the protection of health information, which
is strictly a concept of HIPAA (Health In
Choosing a successor
Case study for chapters 1 and 2
1. Identify the weaknesses and strengths of each candidate for the leadership role.
Candidate #1: Taneshia
Taneshia appears to have many strengths. She is great with technology, achieves
her goals and
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Lifeguarding Review Questions
Optional review questions are provided as an additional resource for American Red Cross Lifeguarding
instructors to help reinforce the learning objectives of the Lifeguarding, Waterfront Lifeguarding,
Waterpark Lifeguarding a
SMART Goal Template
A SMART goal meets the criteria of the terms of the acronym SMART: Specific, Measurable, Attainable,
Developing SMART Goals
Goals are clear, detailed and unambiguous. A specific goal will us
Smart Goal: Improve communication skills
Specific: As a daughter, sister, student and cashier I am constantly communicating with large
amounts of people every day. I want to increase my communication skills to help grow better
What are some of the healthcare market trends you can identify in your market? How
might they affect your job as a manager, and how would you react to/prepare for them?
In my market I can identify five healthcare market
Pg. 406 Case study
1. What specific steps should the board take to create an executive team to manage the newly
The specific steps the board should take are increase the amount of interim positions,
combine old and new ideas, stop o
FINANCING HEALTH CARE AND
Identify the concepts of healthcare
financing and payment for health care
Provide an overview of how health
Outline a brief history of how health
insurance has evo
Ch 8: EMR Assignment.
1. List three different types (brands) of EMR.
Three different types of EMRs Found on www.Softwareadvise.com are Office
Practicum, NueMD and PrognoCIS by Bizmatics. They each have a high rating
and are recommended by more than 80% o
1. What are some of the healthcare market trends you can identify in your market? How might
they affect your job as a manager, and how would you react to/prepare for them?
In my market I can identify five healthcare ma
Ch 7 Video Questions: Variation of Quality of Healthcare
List the 6 goals Donald Berwick discusses to improve healthcare.
Safety- Avoiding harm to patients
Effectiveness- Aligning care with Science
Patient centeredness- Giving patients and families the
According to Websters New
Collegiate Dictionary .
something (a need or desire) that causes a
person to act.
to provide with a motive.
the act or process of motiv
AND MANAGEMENT THINKING
Define organizational behavior
Explain how management thinking affects
Discuss examples of management thinking within and
between individuals, and within or
Leadership vs. Management
Are leaders and managers the same people?
Healthcare has a special need for both
Leader focus is more external to organization
There is crossover into various areas
Figure 2-1: Leadership and
Figure 5-1: Strategic Planning
Strategic Planning Process
Strategy Identification and Selection
Strategy Tactical Plans
Rollout and Implementation
Monitoring and Control
Definition of Quality
Institute of Medicine
degree to which health services for individuals or
populations increase the likelihood of desired health
outcomes and are consistent with the current professional
Student Success tips for Medical Terminology OST 141
First of all, breath, there is a lot to learn in the beginning but dont panic. I will help you!
This course is different than most because we use a website to complete all your
assignments. Moodle is us
RANDOLPH COMMUNITY COLLEGE ONLINE AND HYBRID SYLLABUS
OST-141 80 & 81 & 82
OST-141 80 & 81 & 82 Online
Name: Breanne Marshburn
Department: Business and Commercial Arts
Office (none for adjunct instruct