Study Guide: When The Emperor Was Divine by Julie Otsuka
Developed by Library Services, Santa Clara County Office of Education.
The Santa Clara County Office of Education has developed this curriculum guide for use
by teachers. We hope you will find it a
SPRING 2016 OBM MGMT 20600: Test #3 Topic List
Chapter 8: Communication
The interpersonal communication model (Figure 8.1)
Role of listening/feedback in the communication process
Communication skills of effective supervisors
Communication barriers vs.