Ch 3: Four Perspectives on Organizations & Communication
Theory can be anything from simple ideas to formal systems of hypotheses that aim to
explain, predict, and control
Historical: product of time in which it emerged, reflecting the culture
Case Study: Tale of Three Tales
Eliot Manufacturing produces a line of clothing directed at the young children
market (ages 6-12). The company did well at first, but after the baby boom era passed,
there wasnt as many children in this age range a
CHAPTER 2 REVIEW
1. Paying attention to which individuals do and do not get to speak in an
organization means paying attention to which of the following concepts?
d) emphatic conversation
2. According to the text, which of
Communication Accommodation Theory
_ is defined as the ability to adjust, modify, or regulate ones behaviors in response to
Developed by Howard Giles in 1971.
CHAPTER 3 REVIEW
1. In the realm of organizational theory, the story we tell is one we favor. This
describes which characteristic of organizational communication theory?
2. The text explains tha
What questions do you still have about the Easter Island video and reading guide?
Media Ecology Theory
Media Ecology Theory (MET)
o Theorist: Marshall McLuhan, Canadian scholar of literacy criticism
o Understanding Media (1964)
o What it says:
o Changes in media technology alter and shape our symbolic world.
Society cannot escape the i
One Critical perspective of the study of language
COM 436 Chapter six
Mark Orbes (1998) co-cultural communication theory, which relies on muted group theory as a
basis, seeks to uncover commonalities among co-cultural groups members as they function in
Muted Group Theory
This is a feminist theory but feminism might not mean what you think it
does . . .
Developed by Shirley and Edwin Alder in the 1970s as a response to cultural
anthropology's focus on opinion and cultural leaders
Brought to communicat
Relational Dialects Theory
One sentence explanation: relational dialectics theory explains the push and pull
people in relationships feel throughout the relationship.
With which approach to knowing is relational dialectic theory most closely associated?
Social Penetration Theory
As a stage theory, Social Penetration Theory believes relationship development occurs
1. Social exchange manner
2. Systematic fashion
3. Unpredictable way
4. Romantic trajectory
Social Penetration Theory
What influences cultures?
Nature of Human Nature
Preferred form of activity
Combination of good and Essentially evil
Humans dominate over
Nature dominates over Harmony between h
Individual (individualism) Group
COM 436 Quest #2 Review
Wednesday, October 12 (8:00 p.m.) Thursday, October 13 (8:00 p.m.)
Quest #2 for COM 436 will contain 50 one-point multiple choice questions. This quest will be available through
the test and quiz function of Niihka, and you
COM 436 Quest #Review
Tuesday, September 20
The first QUEST for Com 436 will focus on the first four chapters of your textbook, and will contain 50 onepoint multiple choice questions.
Approximately 20 of these questions will focus on definitions/v
What exactly is migration?
o An individual who leaves the primary cultural context in which he or she was
raised and moves to a new cultural context for an extended period of time.
o When have you been a migrant?
o What are some
Identity & Language
Code Switching: A technical term for communication that refers to the
phenomenon of changing languages, dialectics, or even accents.
Does code switching have to be for a cultural reason?
English as the National Languag
The First Amendment of the Constitution of the United States
Congress shall make no law respecting an establishment of religion, or prohibiting
the free exercise thereof; or abridging the freedom of speech, or of the press; or
the right o
History the study of ICC
It all begins with the U.S. Government and the creation of the 1946 Foreign
Edward T. Hall lead the Foreign Services Institute
The FSI lead courses on language and culture
History & ICC
Last time: How context and power influence ICC
o How histories influence ICC
Tuesday: ICC Quest #1
What do you think?
Why is history important to the study of culture?
How can your knowledge of history help and inhibit y
What is the purpose of this course?
Purpose of course: To introduce you to the study of ICC from the sociopsychological, interpretative, and critical perspective.
Additional benefit of the course: You will (hopefully) become more self-reflexive
Chinese vs. Western Parents
Chua identifies three cultural differences:
Concern for childs self-esteem
Perception children owe parents everything
Parents know what is best
Which ICC paradigm best describes Chuas approach to parenting?
Which ICC para
Symbolic Interaction Theory
Symbolic interaction theory
Developed by George Herbert Mead in the beginning of the 20th century
Initially a sociological theory
Mead never wrote anything his students compiled their notes and developed the
volume Mind, Sel
Uncertainty Reduction Theory (URT)
Research interests include Social Influence and Strategic Interaction
Currently teaches at UC-Davis
His new research focus on how risk influences judgments of individual
habits of mind
patterned ways of thinking that define how a person approaches issues and conceives
of alternative ways of resolving or dealing with them
habits of character
ways of being in the world; servant leadership
habits of authentic communicative p
four step process- create workplace in which every member thinks and acts like owner,
management of work must be reintegrated with the doing of work, quality info must be
widely distributed, social structures should grow from bottom ra
focuses on agreements of differences across organizational units or subcultures
nuclear reactors, air traffic control, fire department, etc.
critical postmodern views
focus on challenges to power relationship
A pragmatic situation where two competing goals undermine each other in their pursuit
Examples of Paradoxes in the Workplace
Pursuit of a balanced work life
Paradoxes of power (control, leadership, homogeneity)
Paradoxes of Identity (commitment, r
Clear distinctions are not made between senders and receivers
communication as a tool for controlling the environment
Person who is conducting the everyday business of construct
Historical: product of the time in which it emerged
Metaphorical: uses language to suggest comparisons between organizational com. and
Our account of a theory only tells part of the story
Our theory/story is th
The actions, practices, stories and artifacts that characterize a particular organization
Figures of speech that define an unfamiliar experience in terms of another more familiar
Practices that dramatize a cult